Denise Holman
Social Work
St Louis,MO
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Mail Clerk
St. Louis Forensic Treatment Center South
St. Louis, MO
06.2018 - 06.2022
- Distributed mail on foot to residences and businesses, delivering to approximately30 customers per shift.
- Improved operations through consistent hard work and dedication.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Maintained excellent attendance record, consistently arriving to work on time.
Front Desk Clerk
Days Inn
Eastland, TX
07.2017 - 12.2017
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Kept accounts in balance and ran daily reports to verify totals.
Cashier
Brick City Buffer
Mexico, MO
06.2016 - 07.2017
- Reviewed new promotions and monitored price changes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Tallied cash drawer at beginning and end of each work shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Science - Social Work
William Woods University
Fulton, MO 08.2012 - 05.2014
Skills
Handling and sorting mail
undefinedTimeline
Mail Clerk
St. Louis Forensic Treatment Center South
06.2018 - 06.2022
Front Desk Clerk
Days Inn
07.2017 - 12.2017
Cashier
Brick City Buffer
06.2016 - 07.2017
Bachelor of Science - Social Work
William Woods University
08.2012 - 05.2014
Similar Profiles
Katarina O'ReillyKatarina O'Reilly
Psychiatric Registered Nurse and House Supervisor at St. Louis Forensic Treatment CenterPsychiatric Registered Nurse and House Supervisor at St. Louis Forensic Treatment Center
Donald SnowdenDonald Snowden
Security Officer at Saint Louis Forensic Treatment CenterSecurity Officer at Saint Louis Forensic Treatment Center
Melissa LeeMelissa Lee
Administrative Security Captain/Human Resources Recruiter at Treasure Coast Forensic Treatment CenterAdministrative Security Captain/Human Resources Recruiter at Treasure Coast Forensic Treatment Center