Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Jackson

Lithonia,GA

Summary

Proven sales professional with a track record of enhancing customer satisfaction and loyalty at TJX Companies. Leveraged exceptional customer service and retail merchandising expertise to foster meaningful relationships and drive sales. Skilled in upselling and retail loss prevention, consistently delivering positive and professional shopping experiences. Demonstrated ability to lead and motivate, significantly improving team performance and operational efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail associate position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

TJMaxx Companies
08.2024 - 09.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Floor Associate

Burlington
08.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Business Owner

Denise Jackson
11.2013 - 10.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.

Caregiver

Veronica Usher
04.2015 - 10.2016
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Education

St Mary's High
St Mary Jamaica

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Energetic self-starter
  • Retail merchandising expertise
  • Exceptional customer service
  • Reliable and punctual
  • Positive and professional
  • Fitting room maintenance

Certification

Caregiver (PCA) Certification

CPR Certification

Blood Pressure & Possible Complication (CE) Certification

Timeline

Sales Associate

TJMaxx Companies
08.2024 - 09.2024

Sales Floor Associate

Burlington
08.2024 - 09.2024

Caregiver

Veronica Usher
04.2015 - 10.2016

Business Owner

Denise Jackson
11.2013 - 10.2023

St Mary's High

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