Denise Jackson
Belleville,MI
Summary
Results-driven AR Analyst with expertise in Microsoft Excel and credit analysis, honed at Gudel, Inc. Improved cash flow through effective resolution of receivables and streamlined processes, enhancing efficiency. Proven ability to collaborate cross-functionally and maintain attention to detail, contributing to successful audits and timely financial reporting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AR Analyst
Gudel, Inc.
08.2022 - Current
- Participated in regular AR training sessions, staying up-to-date on industry best practices and emerging trends.
- Contributed to the development of new collection policies and procedures as part of continuous improvement initiatives within the AR department.
- Improved cash flow by analyzing and resolving outstanding account receivable balances.
- Coordinated with the credit department to evaluate new client creditworthiness and establish appropriate credit limits based on risk assessment criteria.
- Automated routine tasks using Excel macros or other tools, increasing productivity levels within the AR team significantly.
- Assisted in streamlining month-end closing procedures, resulting in a more efficient process and improved financial reporting accuracy.
- Maintained an organized filing system for all documentation related to AR transactions, enhancing audit readiness and record retrieval efficiency.
- Collaborated with cross-functional teams for accurate revenue recognition and efficient dispute resolution.
- Conducted thorough research to resolve billing disputes, maintaining positive customer relationships and ensuring timely payments.
- Facilitated prompt payments from customers by developing clear communication channels, addressing inquiries, and providing documentation as needed.
- Optimized collection efforts by developing comprehensive aging reports that prioritized high-risk accounts.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
Collections Analyst
Yazaki North America
01.2019 - 05.2022
- Maintained accurate records of all collection activities, supporting data-driven decision-making processes.
- Assisted in setting realistic monthly targets for the collections team based on historical trends and current market conditions.
- Implemented process improvements that increased efficiency within the collections department.
- Reduced delinquency rates by consistently monitoring and analyzing customer accounts.
- Provided detailed reports on collection activities to management, supporting strategic planning initiatives.
- Improved collections efficiency with timely follow-ups on overdue invoices.
- Streamlined internal processes to enhance the effectiveness of the collections team.
- Managed a portfolio of high-risk accounts, reducing potential bad debt writeoffs.
- Collaborated with sales and accounting departments to resolve billing disputes promptly.
- Contributed to successful audits by maintaining thorough documentation and compliance with regulations.
- Maximized recoveries by implementing effective collection strategies tailored to individual account circumstances.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Researched accounts and completed due diligence to resolve collection problems.
- Maintained accurate records of customer accounts, payments and payment plans.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Established relationships with customers to encourage payment of delinquent accounts.
- Entered client details and notes into system for interdepartmental access and review.
Accounts Payable Coordinator
Sysco Detroit LLC
04.2015 - 12.2019
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Maintained strong working relationships with suppliers, fostering a positive rapport that facilitated smooth communication channels during negotiations or issue resolution efforts.
- Completed month-end closings with journal entries and reconciling accounts.
- Reduced late payment fees through timely and accurate invoice management.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
- Supported audit processes, gathering necessary documentation to ensure compliance with company policies and regulations.
- Streamlined invoice processing by implementing an efficient filing system.
- Enhanced internal controls by developing and implementing policies and procedures for accounts payable activities.
- Collaborated with the purchasing department for seamless order-to-payment processes.
- Contributed to cost-saving initiatives by identifying opportunities for process improvement within the accounts payable department.
- Provided regular updates on outstanding invoices to management, enabling informed decision-making regarding cash flow management strategies.
- Verified validity of charges listed on payment orders for yearly audits.
- Ensured accuracy of financial records by identifying and correcting discrepancies in invoices and purchase orders.
- Contributed to sustainability goals by transitioning to paperless accounts payable system.
- Streamlined invoice processing, reducing turnaround time by implementing efficient document management systems.
Education
Certificate in Accounting
Washtenaw Community College
Ann Arbor, MI12-2007
High School Diploma -
Whitmore Lake High SChool
Whitmore Lake, MI06-1994
Skills
- Microsoft Excel
- Invoice processing
- Credit analysis
- Cash application
- General ledger
- GAAP
- SAP
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Journal entries
- Team collaboration
- Bank reconciliation
- Microsoft office
- Bank statement reconciliation
Certification
Certificate in Accounting
Languages
English
Full Professional
Timeline
AR Analyst
Gudel, Inc.
08.2022 - Current
Collections Analyst
Yazaki North America
01.2019 - 05.2022
Accounts Payable Coordinator
Sysco Detroit LLC
04.2015 - 12.2019
Certificate in Accounting
Washtenaw Community College
High School Diploma -
Whitmore Lake High SChool
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