Denise Jamerson
Mansfield,TX
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Personal Assistant/Business Development Manager
Private Owners
10.2022 - Current
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Relief Manager
Racetrac
12.2023 - 08.2024
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
- Coordinated special events within the store location to generate interest from customers while promoting brand awareness.
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
- Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
- Conducted regular financial audits to maintain accurate records and identify areas for improvement.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Provided exceptional customer service by attentively listening to needs and making appropriate product recommendations.
- Developed strong professional relationships with vendors, negotiating favorable terms and pricing for supplies.
Trainer /Management Team Member
CBD Kratom
03.2021 - 03.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Created training modules and documentation to train staff.
- Maintained adequate staffing to meet objectives within budget.
- Minimized staff turnover through appropriate selection, orientation and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Shift Lead/Line Worker
Costa Vida
03.2019 - 03.2020
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Performed variety of duties related to food service.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Set up, restocked and cleaned dining areas.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Investigated and resolved customer complaints concerning food quality and service.
- Reviewed daily task list with employees and assigned tasks for completion.
Education
High School Diploma -
Crosswinds
Grand Prairie, TX03.2018
No Degree - Nutrition Sciences
Auguste Escoffier School of Culinary Arts
Austin, TX06-2027
Skills
- Sales Techniques
- Project Management
- Staff Development
- Recruitment and Training
- Cash Handling and Reconciliation
- Handling Complaints and Inquiries
- Strong work ethic
- Customer service
- Multitasking and organization
- Detail-oriented mindset
Personal Information
Title:
Name
Hi, I’m
Contact
Grand Prairie, TX 75052
Education and Training
other,Grand Prairie, TX
Timeline
Relief Manager
Racetrac
12.2023 - 08.2024
Personal Assistant/Business Development Manager
Private Owners
10.2022 - Current
Trainer /Management Team Member
CBD Kratom
03.2021 - 03.2023
Shift Lead/Line Worker
Costa Vida
03.2019 - 03.2020
High School Diploma -
Crosswinds
No Degree - Nutrition Sciences
Auguste Escoffier School of Culinary Arts
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