Denise Johnson
Galesburg,IL
Summary
Detail-oriented Warehouse Picker with a focus on accurate and efficient order picking, inventory accuracy, and meeting daily quotas. Achieves high productivity and minimal errors by following organized workflows. Strong attention to detail in a fast-paced environment. Skilled in picking, packing, and maintaining inventory accuracy and quality control. Solid work ethic for completing tasks quickly and accurately.
Overview
38
38
years of professional experience
Work History
Warehouse Picker
Dick Blick Holdings Inc.
08.2018 - 05.2025
- Maintained a clean and safe working environment by following safety protocols and good housekeeping practices.
- Used handheld RF scanners to read barcodes and sort items with accuracy.
- Skilled at using RF scanners to locate items, confirm quantities, and print labels for shipping purposes.
- Consistently met daily production goals in a fast-paced environment with minimal errors.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Used scanners to quickly locate and track items in warehouse.
Business Owner/Operator
Rail City Saloon
10.2008 - 03.2019
- Managed the daily operations related to customer service, inventory management, and marketing.
- Manager,Cook,Caterer,Bookkeeper,Payroll.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
- Kept operating expenses low with good business controls.
- Prepared staff work schedules and assigned specific duties.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
Team Member
Loves Travel Center
01.2017 - 02.2018
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Greeted customers and answered questions regarding products and promotions.
- Provided excellent customer service through solving problems and answering questions.
- Assisted new employees during training sessions.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
- Trained new team members on company policies and procedures.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
- Counted money in cash drawers and communicated correct amounts to supervisors for reports.
- Operated POS systems and input information into company computer programs.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Business Owner/Operator
Main Street Office
06.2001 - 05.2013
- Managed the daily operations related to customer service, inventory management, and marketing.
- Evaluated customer feedback data to improve customer service standards.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Provided leadership, direction, and guidance to staff members on projects.
- Scheduled deliveries with service vendors or product suppliers.
- Hired skilled personnel to handle challenges and obligations of business.
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
Maintenance Technician
Skills
02.2007 - 05.2009
- Utilized hand tools, power tools and precision measuring instruments during repair work.
- Maintained safe working environment.
- Assisted supervisor with preventive maintenance and special projects.
- Performed general cleaning of buildings and properties.
- Maintained and cleaned rest areas inside and out.
CNA/Social Services
Marigold Health Care Center
12.1986 - 04.2001
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Developed trusting relationships and provided emotional support to patients and families.
- Answered call lights to provide emergency treatment and assistance to patients.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
- Observed infection control procedures and guidelines to safeguard patients and teams.
- Utilized restorative care techniques to promote patient independence.
- Admissions,Discharges,Family concerns and complaints, living wills,IOC regs. Psychosocial coordinator, weekend manager.
Education
Monmouth High School
Monmouth, IL05.1985
CNA - Physical Therapy
Carl Sandburg College
Galesburg, IL01.1985
Skills
- Precision in selection
- Efficient package handling
- Open to new challenges
- Selection and processing
- Product selection
- Consistent reliability
- Consistently dependable
- Proficient in managing multiple tasks
- Effective troubleshooting skills
- Effective time management
- Software proficiency
- Effective multitasking
- Problem-solving aptitude
- Training team members
- Record-keeping
- Operation of RF scanning devices
- Adaptive team player
- Management
- Customer Service Oriented
- Material handling
- Order picking and processing
Timeline
Warehouse Picker
Dick Blick Holdings Inc.
08.2018 - 05.2025
Team Member
Loves Travel Center
01.2017 - 02.2018
Business Owner/Operator
Rail City Saloon
10.2008 - 03.2019
Maintenance Technician
Skills
02.2007 - 05.2009
Business Owner/Operator
Main Street Office
06.2001 - 05.2013
CNA/Social Services
Marigold Health Care Center
12.1986 - 04.2001
CNA - Physical Therapy
Carl Sandburg College
Monmouth High School
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