Denise Johnson
Grifton,NC
Summary
Seasoned nursing professional with 37 years of diverse experience in direct patient care, staff supervision and department operations. 31 of those years at ECU Health Medical Center and affiliates. Skilled at multitasking and prioritizing patient needs and daily assignments.
Offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven.
Overview
35
35
years of professional experience
1
1
Certification
Work History
RN Case Manager
Caswell Developmental Center
Kinston, NC
01.2023 - Current
- Coordinated comprehensive care plans for individuals with developmental disabilities.
- Monitored patient progress and adjusted treatment plans as necessary.
- Collaborated with interdisciplinary teams to optimize patient outcomes.
- Educated families on care strategies and available resources.
- Advocated for patient rights, fostering an inclusive environment for clients.
- Served as a liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Conducted thorough assessments of patients needs, enabling more accurate diagnoses and targeted interventions.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes in collaboration with the treatment team. .
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Monitored patient progress and adjusted interventions as needed based on evaluations.
- Facilitated communication between interdisciplinary teams to ensure comprehensive care delivery.
- Developed training materials for staff on best practices in case management and patient advocacy.
- Conducted assessments to identify patient needs, preferences, and potential barriers to care.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
RN Staff Nurse EP Lab
ECU Health Medical Center
Greenville, NC
09.2008 - 12.2022
- Collaborated with multidisciplinary teams.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services.
- Utilized electronic health record systems for accurate documentation and improved communication across departments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Frequently worked as charge when supervisor was off or fulfilling other duties.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Administered patient care, ensuring adherence to protocols and safety standards.
- Educated patients and families on health management and wellness strategies.
- Monitored vital signs and assessed patient conditions for timely interventions.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
RN Supervisor Cardiac Cath Lab
ECU Health Medical Center
Greenville, NC
09.1997 - 09.2008
- Supervised nursing staff to ensure adherence to best practices and regulatory standards.
- Coordinated patient care initiatives, enhancing interdisciplinary communication and collaboration.
- Developed training modules for competency development of nurses and radiology techs.
- Conducted performance evaluations, providing constructive feedback to promote staff development and accountability.
- Collaborated with healthcare leadership on strategic planning initiatives, aligning departmental goals with organizational objectives.
- Served as a liaison between administration, medical staff, and interdisciplinary team for communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Led successful team comprised of RNs, Radiology techs, and ancillary staff.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Established and continuously optimized unit schedules and individual work assignments.
RN, Emergency Department Assistant Manager
ECU Health Roanoke Chowan
Ahoskie, NC
09.1991 - 09.1997
- Administered medications and monitored patient responses to ensure safety and effectiveness.
- Delivered high-quality patient care through comprehensive assessments and individualized treatment plans.
- Educated patients and families on health management, treatment options, and medication adherence.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline care processes.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Worked as unit educator as well and taught various classes, on average approximately 600 hrs/yearly, hospital wide.
- Worked as hospital supervisor on weekends overseeing 209 beds, accessing medical records as needed (pre-EHR), coordinating transfers, etc.
Education
Associate of Science - Nursing
Roanoke Chowan Community College
Ahoskie, NC07-1989
Skills
- Chronic disease management
- Critical care
- Multidisciplinary approach
- Clinical assessment
- Medication management
- Interdisciplinary collaboration
- Training staff
- Strong clinical judgment
- Patient and family advocacy
- Decision-making
- Direct patient care
- Patient care assessment
- Delegation and motivation
- Healthcare personnel supervision
- Unit oversight
- BLS
- EMR / EHR
- High level of autonomy
Certification
BLS
Timeline
RN Case Manager
Caswell Developmental Center
01.2023 - Current
RN Staff Nurse EP Lab
ECU Health Medical Center
09.2008 - 12.2022
RN Supervisor Cardiac Cath Lab
ECU Health Medical Center
09.1997 - 09.2008
RN, Emergency Department Assistant Manager
ECU Health Roanoke Chowan
09.1991 - 09.1997
Associate of Science - Nursing
Roanoke Chowan Community College