Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Life Care Center
2024.06 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
CUSTOMER EXPERIENCE SUPERVISOR
JcPenny
2020.06 - 2024.04
Conducted regular training sessions for staff on best practices for providing excellent customer service.
Provided ongoing coaching and mentoring to team members to support their development as customer service professionals.
Maintained up-to-date knowledge of company products and services to provide accurate information to customers.
Managed customer complaints promptly and effectively, ensuring customers' needs were addressed in a timely manner.
CERTIFIED NURSING ASSISTANT
Still Hopes Episcopal Retirement Community
2015.02 - 2020.05
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Education
Certification in Certified Nursing Assistant - undefined
Medtech
Columbia
06.2006
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Certification
CNA/ 136814
Timeline
Certified Nursing Assistant
Life Care Center
2024.06 - Current
CUSTOMER EXPERIENCE SUPERVISOR
JcPenny
2020.06 - 2024.04
CERTIFIED NURSING ASSISTANT
Still Hopes Episcopal Retirement Community
2015.02 - 2020.05
Certification in Certified Nursing Assistant - undefined