Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Jones

Columbia,South Carolina

Summary

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Life Care Center
06.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

CUSTOMER EXPERIENCE SUPERVISOR

JcPenny
06.2020 - 04.2024
  • Conducted regular training sessions for staff on best practices for providing excellent customer service.
  • Provided ongoing coaching and mentoring to team members to support their development as customer service professionals.
  • Maintained up-to-date knowledge of company products and services to provide accurate information to customers.
  • Managed customer complaints promptly and effectively, ensuring customers' needs were addressed in a timely manner.

CERTIFIED NURSING ASSISTANT

Still Hopes Episcopal Retirement Community
02.2015 - 05.2020
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.

Education

Certification in Certified Nursing Assistant - undefined

Medtech
Columbia
06.2006

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care

Certification

CNA/ 136814

Timeline

Certified Nursing Assistant

Life Care Center
06.2024 - Current

CUSTOMER EXPERIENCE SUPERVISOR

JcPenny
06.2020 - 04.2024

CERTIFIED NURSING ASSISTANT

Still Hopes Episcopal Retirement Community
02.2015 - 05.2020

Certification in Certified Nursing Assistant - undefined

Medtech

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Denise Jones