Denise Jones
St. Petersburg,Florida
Summary
I'm experiences Registered Medical Assistant/Nursing Assistant. I work in long term care and also have in doctor's office. I'm mother ,and grandmother, also a wife. My passion is helping making someone smile and,I love working in healthcare field. I'm in school to complete my Nursing degree. My goal is open my own ALF facility.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bayfront ENT
04.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Scheduling and, canceling and rescheduling appointments
- Verifying orders for providers
- Updating patient profile
- Filing documents and records, making copies.
- Ordering office supplies
- Checking out and arrived the patient
- Injections
Medical Assistant
Women's Care Of Florida
12.2021 - 04.2023
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Draw labs
- Help in office surgeries
- Arrived and checkout patient
- Injections
- In office procedures
Nursing Student
All Children's Hospital Inc.
01.2017 - 01.2021
- Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
- Assisted in the development of individualized care plans to effectively address each patient''s unique needs and preferences.
- Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
- Maintained accurate medical records through diligent documentation of vital signs, interventions performed, and any changes in patient condition or behavior.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Cleaned and treated wounds to avoid infection and provide protection.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
- Collaborated with other health care professionals to establish optimal patient care.
- Advocated for and strived to protect health, safety, and rights of patient.
Nursing Assistant
ST Anthonys Hospital
06.2019 - 07.2020
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Insert Foley
- Removing Foley
Nursing Assistant
Bayfront St Petersburg
11.2015 - 01.2018
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Nursing Assistant
Suncoast Pace
12.2010 - 11.2015
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Nusing Assistant
Bon Secours Maria Manor
03.2008 - 12.2010
- Monitored and recorded vital signs, ensuring accurate documentation for patient assessments.
- Provided support in the administration of medications under supervision, contributing to safe patient outcomes.
- Maintained cleanliness and organization of patient rooms, promoting a hygienic environment for recovery.
- Adapted quickly to changing environments, demonstrating flexibility in addressing patient care demands.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted nursing staff with daily patient care activities, enhancing efficiency in routine operations.
Nursing Assistant
Jacaranda Manor
03.2003 - 03.2008
- Provided compassionate care to patients, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and documented patient conditions in electronic health records for accurate reporting.
- Collaborated with nursing staff to implement care plans and adjust treatments based on patient needs.
- Educated patients and families about health conditions and post-discharge care instructions to promote recovery.
- Trained new nursing assistants on operational procedures, enhancing team efficiency and service quality.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Optimized inventory management for medical supplies, preventing shortages and supporting patient care.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
Education
( Currently Seeking) Associates In Nursing - Nursing
Kesier University
Tampa, FLHigh School Diploma - High School
Penn Foster Career School
Scranton, PA07.2018
CNA - Nursing Assistance
Pinellas Westcoast Academy High School
Clearwater, FL03.2003
Skills
- Dementia and Alzheimer's Knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Customer Service
- Trustworthy Companion
- Maintaining Confidentiality
A conscientious Medical Assistant offering over15 years of experience in a fast-paced setting
From skilled nursing facilities, hospitals, and clinics setting,
competent in organizing charts,navigating EHR/EMR systems, insurance, preparing patients rooms supporting doct through collecting vitals and office administration
I'm positive, upbeat,and have excellent skills
- Insurance Verification
- Clinical Documentation
- Hospice Care
- Medical Office Management
- First Aid
- Sterile Technique
- Compassionate Caregiver
- Electronic Health Records
- Medical Records Management
Certification
Certified Medical Assistant
Certified Nursing Assistant
Additional Information
Basic life support (BLS)
Medical Terminology
Medications Administration
Surgical Pre-Op/Scheduling
Patient Care Adult/Peds
EMR/EHR
Infection Control &Aseptic
Billing & Coding
Languages
English
Full Professional
Timeline
Medical Assistant
Bayfront ENT
04.2023 - Current
Medical Assistant
Women's Care Of Florida
12.2021 - 04.2023
Nursing Assistant
ST Anthonys Hospital
06.2019 - 07.2020
Nursing Student
All Children's Hospital Inc.
01.2017 - 01.2021
Nursing Assistant
Bayfront St Petersburg
11.2015 - 01.2018
Nursing Assistant
Suncoast Pace
12.2010 - 11.2015
Nusing Assistant
Bon Secours Maria Manor
03.2008 - 12.2010
Nursing Assistant
Jacaranda Manor
03.2003 - 03.2008
( Currently Seeking) Associates In Nursing - Nursing
Kesier University
High School Diploma - High School
Penn Foster Career School
CNA - Nursing Assistance
Pinellas Westcoast Academy High School
Similar Profiles
Stephanie Massey PA-CStephanie Massey PA-C
Otolaryngology Surgery Physician Assistant at Bayfront Health ENT And Head And Neck SurgeryOtolaryngology Surgery Physician Assistant at Bayfront Health ENT And Head And Neck Surgery
Adia EleccionAdia Eleccion
Certified Nursing Assistant II in Trauma ICU at Orlando Health Bayfront HospitalCertified Nursing Assistant II in Trauma ICU at Orlando Health Bayfront Hospital
JENNIFER PISANIJENNIFER PISANI
Clinical Assistant Nurse Manager, NICU at Bayfront HealthClinical Assistant Nurse Manager, NICU at Bayfront Health
Tammi BrillTammi Brill
Director of Sales and Marketing at Turner Title IncDirector of Sales and Marketing at Turner Title Inc
Ruby LewisRuby Lewis
Server at Multiple EstablishmentsServer at Multiple Establishments