Summary
Overview
Work History
Education
Skills
Community Fundraiser for United Way Oct 2011
Timeline
Generic

Denise Joy

Jackson,WY

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

27
27
years of professional experience

Work History

In Home Eldercare Giver

Carol Taylor, Eldercare Advisors
Victor, ID
06.2017 - Current
  • Assisted clients with daily living activities and personal care tasks.
  • Administered medications according to prescribed schedules and guidelines.
  • Communicated effectively with family members regarding client needs and preferences.
  • Maintained a safe and clean living environment for elderly clients.
  • Provided companionship and emotional support to enhance client well-being.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Coordinated transportation for appointments and social activities as needed.
  • Documented care plans and daily activities in client records accurately.

Hospitality Team Member

Spring Creek Resort
Jackson, WY
05.2016 - 11.2016
  • Greeted guests in a friendly and professional manner.
  • Provided customer service to ensure guest satisfaction.
  • Supported event setups, including arranging seating and decorations for special occasions.
  • Managed reservations and guest check-ins to ensure smooth operations at the front desk.
  • Assisted in food preparation and service during busy dining hours at the restaurant.

Direct Support Professional

Community Entry Services
Jackson, WY
05.2016 - 10.2016
  • Implemented individualized support plans to promote client independence and well-being.
  • Assisted individuals with daily living activities and personal care needs.
  • Facilitated community integration activities to enhance social skills and engagement.
  • Monitored client behavior and reported observations to the support team.
  • Provided transportation for clients to appointments and community events.
  • Supported clients in developing life skills through structured programs and activities.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.

Shop Owner

Ella’s Room, self employed
Jackson, WY
02.1998 - 06.2015
  • Managed daily operations and ensured smooth shop functionality.
  • Organized inventory and maintained optimal stock levels for customer demand.
  • Handled financial transactions and maintained accurate sales records daily.
  • Provided exceptional customer service and resolved inquiries promptly.
  • Trained new staff on shop procedures and customer interaction techniques.
  • Implemented visual merchandising to enhance product presentation and customer experience.
  • Handled customer inquiries, complaints, and returns professionally.
  • Managed employee schedules and assigned tasks and responsibilities to employees.

Education

Bachelor of Arts - Film Photography And Advertising

Art Center College of Design
Pasadena, CA
05-1984

Skills

  • Multitasking
  • Attention to detail
  • Calm under pressure
  • Communication skills
  • Recordkeeping
  • Customer service
  • Care plan documentation
  • Medication administration

Community Fundraiser for United Way Oct 2011

  • Spear headed fund raising event in Jackson, WY, for aftermath of 9/11 disaster.
  • Created and promoted the event which included 30 local businesses raising over $18K on the day of the event.

Timeline

In Home Eldercare Giver

Carol Taylor, Eldercare Advisors
06.2017 - Current

Hospitality Team Member

Spring Creek Resort
05.2016 - 11.2016

Direct Support Professional

Community Entry Services
05.2016 - 10.2016

Shop Owner

Ella’s Room, self employed
02.1998 - 06.2015

Bachelor of Arts - Film Photography And Advertising

Art Center College of Design