Denise Joyner

· Skilled classroom management and supervision for grades k-5th. Quickly interpreting and following lesson plans provided by the regular teacher for the students

· Effectively encourage student participation while maintaining a positive learning environment

· Compiling a report of the classroom behavior, assignments covered and other additional notes as well as, ensuring that the work stations ae kept clean and orderly

· Always complying with all school regulations and policies

• Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
• Welcomed guests on arrival, displaying professional and friendly approach.
• Resolved guest complaints and discrepancies in prompt and courteous manner.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Greeted incoming office visitors, answered questions, and directed individuals to office locations.
• Assisted in planning and running special events such as orientations, conferences and promoting our Jumpstart program.
• Variety of office and customer service tasks such as answering the phone, greeting and assisting customers, making copies, data entry, ordering supplies and other duties as needed
• Registering students for orientation, assisting with filling out college applications, as well as giving campus tours and directions