Denise Juarez
Houston,TX
Summary
Experienced professional with over 25 years of successfully managing operational activities for organizations in both for-profit and non-profit sectors. Proven track record of strong managerial and leadership skills, consistently outperforming competitors. Expertise in driving success and achieving remarkable results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Guardian Community
02.2025 - Current
- Hosting Guardian Days at area golf courses to ensure a seamless and engaging experience for participants
- Effectively presenting the Guardian mission to engage attendees
- Assisting with organization and facilitation of golf tournaments
- Supporting community projects which include feeding the homeless, supporting local veterans, and other community-focused initiatives
Community Disaster Program Manager
American Red Cross
10.2023 - 12.2024
- Fostered community engagement initiatives that strengthened relationships between emergency management agencies and local residents
- Coordinated disaster response planning efforts to ensure effective and timely support during emergencies
- Managed volunteer coordination activities, enhancing team collaboration and optimizing resource allocation for community outreach programs
- Trained and engaged volunteers in providing assistance to families impacted by disaster
Senior Volunteer Services Representative
American Red Cross
12.2017 - 10.2023
- Coordinated volunteer activities to ensure effective support for various community programs
- Trained volunteers on best practices and procedures to enhance their impact and engagement
- Subject matter expert and regional resource for volunteer engagement best practices
- Manage, train, and lead the regional volunteer screening team
Merchandiser
Macy's
10.2016 - 12.2017
- Analyzed sales data to identify trends and inform strategic decision-making
- Designed effective store layouts to enhance customer flow and maximize product visibility
- Implemented visual merchandising strategies that improved product presentation and customer engagement
- Managed inventory levels to ensure optimal stock availability while minimizing excess
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks by size, style, and color.
Sales Associate
Target
10.2016 - 01.2017
- Managed cash handling processes accurately and efficiently to ensure financial integrity
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed effective merchandising strategies to enhance product presentation and boost sales
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Outreach and Fundraising Coordinator
NAMI El Paso
02.2016 - 09.2016
- Organized successful fundraising events to increase community engagement and support for mental health initiatives
- Managed donor relations to foster long-term partnerships and enhance funding opportunities for mental health programs
- Developed targeted outreach strategies to raise awareness and promote mental health programs
- Promoted mental health awareness through various initiatives, effectively advocating for the importance of mental well-being
- Overseeing the coordination of all aspects of the implementation of the local NAMI Walks program as outlined in the WALK planning manual
Fund Development Officer
Child Crisis Center of El Paso
06.2015 - 01.2016
- Research and write grant proposals to various foundations
- Develop and implement strategies to coordinate all Child Crisis Center fundraising activities in keeping with Center goals to include the agency annual gala, golf tournament, competitive run, Bridal Fair and other events
- Maintain and manage records of all donors (individual, corporate, foundation, fundraising events)
- Maintain complete, accurate and timely administrative records to be submitted monthly and as requested by the Executive Director
Major Gifts Director
American Red Cross
09.2011 - 05.2015
- Generated revenue through major gift donors for the El Paso Area Chapter and the American Red Cross as a whole
- Cultivated and stewarded major contributors
- Implemented a Board stewardship plan
- Facilitated activities of the Philanthropy Committee of the Chapter's Board of Directors
- Trained in Disaster Fundraising and deployed to National disasters twice
Director of Donor Relations
United Way of El Paso
10.2007 - 09.2011
- Managed a portfolio of companies to encourage employee giving
- Cultivated relationships with employee campaign coordinators to improve employee engagement
- Staff lead for the Income Impact area
- Led volunteers in implementing Money Smart Week El Paso
- Staff lead for the Coalition for Economic Progress
- Trained volunteers to prepare taxes for low-income clients
- Educated budget directors and department chairs regarding available endowment funds to facilitate timely spending of endowments according to guidelines.
Office Manager
El Paso Regional Economic Development Corporation
03.2006 - 03.2007
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas
- Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules
- Served as a professional representative of the CEO to executive clients, investors and board members
- Created and maintained computer and paper-based filing and organization systems for records, reports and documents
- Planned itinerary for companies who were considering relocating to El Paso
Executive Assistant
United Way of El Paso
10.2003 - 03.2006
- Served as a professional representative of the CEO to executive clients, investors and board members
- Served as United Way representative to the Coalition for Economic Progress
- Managed a small portfolio of accounts
- Screened calls and emails and responded accordingly to support executive correspondence.
Education
Bachelor of Science - Speech/Mass Media
Houston Baptist University
Houston, TX05.1985
Skills
- Managerial skills
- Leadership skills
- Public services and programs
- Community engagement
- Project outreach plans
- Relationship management
- Exceptional communication
- Fundraising expertise
- Community relations
Certification
Certification in Volunteer Administration, 10/01/22
Timeline
Outreach Specialist
Guardian Community
02.2025 - Current
Community Disaster Program Manager
American Red Cross
10.2023 - 12.2024
Senior Volunteer Services Representative
American Red Cross
12.2017 - 10.2023
Merchandiser
Macy's
10.2016 - 12.2017
Sales Associate
Target
10.2016 - 01.2017
Outreach and Fundraising Coordinator
NAMI El Paso
02.2016 - 09.2016
Fund Development Officer
Child Crisis Center of El Paso
06.2015 - 01.2016
Major Gifts Director
American Red Cross
09.2011 - 05.2015
Director of Donor Relations
United Way of El Paso
10.2007 - 09.2011
Office Manager
El Paso Regional Economic Development Corporation
03.2006 - 03.2007
Executive Assistant
United Way of El Paso
10.2003 - 03.2006
Bachelor of Science - Speech/Mass Media
Houston Baptist University
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