- Volunteering
- Crafting and DIY Projects
- Swimming
- Animal Care
- Cooking
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- I like working with my hands and fixing things
- Gardening
- Music
- Road Trips
- Personal Development and Self-Improvement
Denise Kennedy
Aspiring Bookkeeper
Rochester Hills,MI
Summary
Dynamic Home Organizer and Business Owner/Operator at Leave U Spotless Cleaning Company, mastered client satisfaction through exceptional communication, customized decluttering solutions and streamlined business operations, significantly enhancing efficiency. Proven track record in fostering strong client relationships, proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, excellent communication skills, with swift capacity to learn and apply new skills.
Overview
12
12
years of professional experience
Work History
Home Organizer
Leave U Spotless Cleaning Company
06.2012 - 05.2024
- Reduced stress levels for clients by transforming chaotic spaces into serene environments.
- Expedited meal preparation time through strategic kitchen reorganization and pantry optimization.
- Implemented time-saving routines for busy families, enabling smoother daily transitions and activities.
- Transformed children''s play areas into stimulating environments that promoted creativity while minimizing messes.
- Optimized bathroom storage capacity with creative utilization of shelves, cabinets, and drawer organizers for toiletries and personal care items.
- Enhanced client satisfaction by creating customized organizing solutions tailored to individual needs.
- Collaborated with clients to develop personalized decluttering strategies resulting in improved home functionality.
- Revamped closet organization, optimizing wardrobe accessibility and visibility for effortless outfit selection.
- Developed and implemented individual care plans tailored to needs of each client.
- Provided emotional support and companionship to clients.
- Encouraged clients to take part in activities tailored to individual needs.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Business Owner/Operator
Leave U Spotless Cleaning Company
06.2012 - 05.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma -
Armada High School
Skills
- Decluttering expertise
- Problem-solving abilities
- Communication
- Time management abilities
- Client satisfaction
- Confidentiality
- Small business operations
- Bookkeeping
- Accounting management
- Effective leader
- Reliability
- Manage operations
Interests
Timeline
Home Organizer
Leave U Spotless Cleaning Company
06.2012 - 05.2024
Business Owner/Operator
Leave U Spotless Cleaning Company
06.2012 - 05.2024
High School Diploma -
Armada High School
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