Denise King
Clovis,CA
Summary
Well-qualified Advocate Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Achieved the highest ratings on performance evaluations and was honored as Trainer of the Year for both the district and the region. A proud recipient to the Volunteer of the Year awarded: The Veteran's Hospital Central California Health Care System, Fresno CA.
Overview
38
38
years of professional experience
Work History
Human Resources Benefit Specialist
Community Health System
12.2020 - 08.2023
- Established procedures to track and monitor inbound and outbound calls ensuring customer needs were promptly addressed
- Provided outstanding Internal & external customer support with a high degree of customer satisfaction to 100%
- I have worked with database systems to accurately track over 9,000 customer information and maintain confidential records.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Resolved employee complaints and administered employee tuition reimbursement.
- Volunteer in various events with the company Event Coordinator, including event planning, Identify the client’s requirements and expectations for each event preparations, such as choosing venues, approving menus, developing seating plans, and evaluating success afterward.
Executive Secretary
Community Health System
07.2015 - 12.2020
- Maintained executives’ calendars – scheduled appointments, planned and organized meetings, teleconferences, and travel
- Supported members to the executive team by promptly and accurately fulfilling administrative business needs
- Improved office efficiency by preparing vendor contracts for final review and execution
- Used negotiation skills to secure favorable terms and pricing agreements with caterers, vendors, hotels, travel, and other service providers
- Enhanced communication between staff department and executive team, fostering a sense of teamwork and collaboration.
- Handled confidential information professionally.
- Answered high volume of phone calls and email inquiries.
- Volunteer in numerous events with company event coordinator
- Handled confidential information in aprofessional manner
- Answered high volume of phone calls and email inquiries
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled scheduling for the executive's calendar and prepared meeting agenda and materials
- Transcribed phone messages and relayed to appropriate personnel
- Coordinated travel arrangements and bookings for executive staff
- Organized and updated schedules for executives
- Developed and implemented office policies and procedures to facilitate smooth workflow
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Orchestrated successful conferences and associated travel for speakers and attendees
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Documented and distributed meeting notes to identify, analyze, and improve workflows
- Created and managed office systems to efficiently deal with documentation
- Handled incoming and outgoing mail, email and faxes
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Worked with senior management to initiate new projects and assist in various processes
- Upheld strict timetables by maintaining accurate, balanced calendars
Human Resources Coordinator
Valley Teen Ranch
07.2006 - 10.2008
- Managed all Human Resource operations, systems, and programs for the organization with 100 employees
- Recruited employees, tracked applications and candidate information in a database, screened resumes, and conducted preliminary interviews.
- Facilitated new employee orientation, training, and incentive programs
- Networked with local organizations and attended job fairs to search for potential candidates
- Orchestrated all events for a non-profit agency, including company's banquets, vendors, and donations referrals.
Human Resources Manager
Sears
09.1985 - 04.2005
- Full cycle recruitment screened applicants and tracked in a database, and wrote compelling job announcements throughout the Central Valley.
- Facilitated new hired Orientations, trained & conduct current/new employee orientation, and
- Managed leave of absence programs, personnel records, annual performance reviews, and employee relations
- Analyzed retention programs, maintained records, affirmative action logs, and disciplinary actions
- Structured and implemented policies and procedures for staff training, compensation, benefits, workers’ compensation, and employee relations.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated three grand opening store events throughout California,
Education
BBA - Human Resources and Business
Strayer University
Atlanta, GA06.2024
Human Resources and Business Management Coursework (62 - Business Communications
Fresno City College
FresnoSkills
- Technical Skills
- Microsoft Office (Word, Excel)
- Powerpoint
- Outstanding Communication Skills
- Time-management
- Social Media
- Event Planning
- Publisher
- Support Organizational Goals
- Worksite
- Public Relations
- Mitigation Projects
- Customer Service
- Microsoft Office
- Volunteer
Timeline
Human Resources Benefit Specialist
Community Health System
12.2020 - 08.2023
Executive Secretary
Community Health System
07.2015 - 12.2020
Human Resources Coordinator
Valley Teen Ranch
07.2006 - 10.2008
Human Resources Manager
Sears
09.1985 - 04.2005
BBA - Human Resources and Business
Strayer University
Human Resources and Business Management Coursework (62 - Business Communications
Fresno City College
Similar Profiles
Tori KeetonTori Keeton
Data Entry Clerk at Community Health SystemData Entry Clerk at Community Health System
Amanda SochaAmanda Socha
Front Desk Receptionist at Eagle View Community Health SystemFront Desk Receptionist at Eagle View Community Health System
TaShawna CrumpTaShawna Crump
Dental Assistant at Choptank Community Health SystemDental Assistant at Choptank Community Health System
Ian AlemanIan Aleman
Acting General Manager / Facilities Manager at High Performance AcademyActing General Manager / Facilities Manager at High Performance Academy
Jennifer GuerreroJennifer Guerrero
Patient Access Specialist at Clovis Community HospitalPatient Access Specialist at Clovis Community Hospital