Denise Lampert

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Supported clients and families with empathy and compassion during difficult times.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
• Advocated for clients to assure respected rights and wishes.
• Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Assisted clients with navigating and accessing social services such as housing and medical care.
• Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Processed student registrations and withdrawals.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
• Performed clerical and administrative support duties to optimize workflow procedures.
• Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
• Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
• Participated in meetings, workshops and seminars to covey or gather information to perform functions.
• Managed reception area, creating welcoming atmosphere for students, parents, and visitors.
• Contributed to safe school environment by maintaining up-to-date emergency contact and medical information for all students.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Supported special needs student in educational activities, communication tasks, and daily requirements.

• Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
• Communicated effectively with parents, keeping them informed of their child''s progress and addressing any concerns.