Summary
Overview
Work History
Education
Skills
Although I did not complete my college education and become a nurse, I was able too abtain
Timeline
Hi, I’m

Denise Langston

Retail Sales Associate
Woodland,CA
Denise Langston

Summary

Experienced grocery clerk with over 5 years of experience in the grocery industry. Excellent reputation for resolving problems and improving customer satisfaction.

I am a hardworking and passionate part-time job seeker with strong organizational skills eager to secure entry-level grocery clerk position. Ready to help team achieve company goals.

Overview

19
years of professional experience

Work History

Darlene Langston
Woodland, California

DJ Farms
11.2007 - Current

Job overview

  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Administered prescribed medications under direction of physician.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Collected soiled linens and clothing and pretreated stains.
  • Used special fabric treatments, borax, and Type cleaner to remove stains.
  • Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
  • Operated smaller washers and dryers to process specialty items or special requests for guests.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Collected soiled tablecloths, napkins and draperies after large events.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Waxed and polished wood floors and other woodwork.
  • Categorized laundry received by clients based on fabric type.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.

Diane Armstrong
Woodland, CA

Sweet Peas
11.2006 - 06.2007

Job overview

  • Used computer equipment, hand tools and technical skills to diagnose faults.
  • Scheduled and oversaw maintenance services for Number pieces of equipment and fleet vehicles.
  • Submitted invoices and completed warranty paperwork.
  • Assigned work to junior mechanics and checked quality of all repairs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Categorized laundry received by clients based on fabric type.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.

Les Gomez (Store Mgr.)
Denver, Co.

King Soopers
12.1996 - 02.2001

Job overview

  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
  • Outpaced other team members by tirelessly finding productive work during customer lull times and trained Number less-experienced crew members.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.

Education

Aurora Community College
Aurora, CO

Bachelor Of Applied Science In Information Technology from Nursing

William Smith Adult High School
Aurora, CO

G.E.D. from General Education Degree
06.2004

Skills

  • Customer Inquiries
  • At King Soopers we were secretly tested by "secret Shoppers " randomly, I scored 100% everytime me, or the dept that I was in was randomly selected for Secret Shopper testingI believe it was about 5 times total
  • Storage Procedures
  • Multitasking Abilities
  • Maintaining Clean Work Areas
  • Making Announcements
  • Active Listening and Communication
  • Efficient Service
  • Verifying Facts
  • Client Engagement
  • Customer Interaction
  • Cash Register Operations
  • Suggestive Selling
  • Customer Care
  • Collaborative Relationships
  • Microsoft Excel
  • Performance Goals
  • Beverage Service
  • Product Selection
  • Cue Management
  • Processing Credit Card Payments
  • Attentive Service
  • Product Inventories
  • Inventory Records
  • OSHA Standards
  • Attention to Detail
  • Communications Strategies
  • Speaking Clearly
  • Special Orders

Although I did not complete my college education and become a nurse, I was able too abtain

Although I wasn't able to complete my college education

While in collage I also was able to maintain a nearly perfect GPA of 4.0 the entire time I attended the Community College of Aurora.

Thank you for taking the time to look over my resume.

Denise Langston

Timeline

DJ Farms

Darlene Langston
11.2007 - Current

Sweet Peas

Diane Armstrong
11.2006 - 06.2007

King Soopers

Les Gomez (Store Mgr.)
12.1996 - 02.2001

Aurora Community College

Bachelor Of Applied Science In Information Technology from Nursing

William Smith Adult High School

G.E.D. from General Education Degree

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Denise LangstonRetail Sales Associate