Summary
Overview
Work History
Education
Skills
Detailed Experience
Awards
Timeline
Generic

Denise LeCompte

Baltimore,MD

Summary

Driven and resourceful administrative professional with 20+ years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

31
31
years of professional experience

Work History

Inside Sales Manager

Mill Supply Company
11.2023 - 08.2024
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated 50 orders processing daily with varying shipping and delivery schedules to ensure timely delivery of products to our 300 customers.
  • Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction.
  • Coordinated logistics for customer orders.
  • Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
  • Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
  • Assisted in implementing new office software system: testing, instructions; and training.

Coordinator of Sales

84 Lumber
12.2022 - 08.2023
  • Provide sales and customer service support for two salespeople with $3,000,000 in sales
  • Creating estimates from quotations provided by the salesperson, sourcing products needed to fulfill job requirements, taking customer and vendor phone calls, and responding quickly and efficiently
  • Responsible for the accurate invoicing of material and ensuring AR customers receive their monthly invoices timely
  • Functions as an accounts receivable person and assists in timely customer collections—some store maintenance responsibilities as assigned by the Store Manager.

Graphic Designer and Print Production

FASTSIGNS OF DUNDALK
05.2022 - 12.2022
  • Provides excellent customer service, seeing beyond what is presented and designing something that excites and inspires
  • Creative, self-motivated team player who can work in a fast-paced, deadline-driven environment and is determined to make every project the absolute best
  • Provide prints, posters, banners, and other vinyl projects with various print equipment
  • Manage work calendar to provide products to the customers on time.

General Manager Assistant

AMAZON KBWI and DCA6
11.2020 - 05.2022
  • Supported a diverse leadership team of 30 managers, fostering a positive work environment and high employee satisfaction for 1,000 associates.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to accurately track progress toward organizational objectives.
  • Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.

Executive Assistant

Enterprise Homes, Inc.
02.2012 - 11.2019
  • Executive Assistant to Executive Vice President, Vice President-New Business, Vice President, Asset Management and Acquisitions, Director of Construction Management
  • Provided supervision for 6 employees
  • Assisted all senior staff in management of time, expense reports, reporting, financial applications to the State of Maryland and various State, City and County Agencies
  • Created and maintained SalesForce database and reporting system
  • Created executive level presentations and reports
  • Scheduled meetings and off-site events
  • Worked with all levels of personnel, internal and external clients
  • Worked with commercial real estate companies to identify new properties for sale and work with the State and attorneys on closing documents.

Executive Assistant

CareFirst, Blue Cross/Blue Shield
11.2011 - 11.2011
  • Assisted VP in management of time, expense reports, and reporting, among other assignments of the 50 Regional Care Coordinators
  • Maintained a CRM database.

Data Entry Specialist

US Dept of the Census
01.2010 - 07.2010
  • Data entry for 2010 Census. Keying 5400 keystrokes an hour and a 97% error rate
  • Consistently keyed over 14,000 keystrokes per hour with 99-100% accuracy. Among the top shift producers
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.

Office, Document and Training Manager

CSA Medical Inc.
01.2007 - 01.2009
  • Responsible for office management
  • Provided supervision for 8 employees, set up office, performing administrative duties for CEO, CFO and VP of Sales and Marketing, accounting (AP, AR, financial reports), processed sales orders, document management per FDA regulations, travel arrangements, scheduling, coordination of company involvement in conferences, research and special projects, created and maintained CRM (Salesforce) program, database creation and maintenance, outside website maintenance, created and maintained company internet, inventory management, payroll, human resources, customer service, write standard operating procedures and company policies, trained employees in policy and procedures, IT helpdesk, and contract negotiations.

Executive Assistant

Jane & Company, LLC — Jane Cosmetics, Inc.
01.2005 - 01.2007
  • Executive Assistant to the CEO and CFO, Office Manager, HR/Payroll, Marketing Assistant, Accounts Payable Manager, Trainer, and Supervisor
  • Provided office management, handled payroll and human resources issues, assisted the marketing department with accounts payable and receivable job duties, trained personnel, supervised 10 employees, and created reports and presentations for the CEO and Board of Directors
  • Arranged for domestic and international travel, audits, and any special project as assigned.

Senior Regulatory Specialist

Guilford Pharmaceuticals, Inc.
01.1994 - 01.2005
  • Responsible for creating, training, and maintaining various filing, reporting, intranet, SOP, and referencing systems
  • Transcribed minutes at multiple meetings
  • Created documents, presentations, graphs, and reports for publication submission, FDA submission, Board of Directors, and multiple meetings using various software programs
  • Prepared, tracked, and reconciled departmental budgets of up to $14-$16million
  • Arranged for domestic and international travel for departmental meetings and conferences
  • Monitored and guided the progress of direct reports towards achieving their objectives
  • Conduct performance reviews at regular intervals; recommend raises and promotions
  • Responsible for coordination with the facilities department on newly built space.

Education

Associate of Arts - Graphic Design

Independence University
Salt Lake City, UT
09.2019

Skills

  • Cross-Functional Collaboration
  • Database Management
  • Time Management
  • Systems and software expertise
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Decision-Making
  • Task Prioritization
  • Analytical thinking and problem solver
  • Training development

Detailed Experience

  • Enterprise Homes, Inc., Baltimore, MD, Executive Assistant, 02/01/12, 11/01/19, Executive Assistant to Executive Vice President, Vice President-New Business, Vice President, Asset Management and Acquisitions, Director of Construction Management. Provided supervision for 6 employees. Assisted all senior staff in management of time, expense reports, reporting, financial applications to the State of Maryland and various State, City and County Agencies. Created and maintained SalesForce database and reporting system. Created executive level presentations and reports. Scheduled meetings and off-site events. Worked with all levels of personnel, internal and external clients. Worked with commercial real estate companies to identify new properties for sale and work with the State and attorneys on closing documents.
  • CareFirst, Blue Cross/Blue Shield, Baltimore, MD, Executive Assistant to Vice President, 2011, Assisted VP in management of time, expense reports, reporting, among other assignments of the Regional Care Coordinators. Maintained a CRM database.
  • US Dept of the Census — (Evolver —Temp Agency), Baltimore, MD, Data Entry Specialist, 2010, Data entry for 2010 Census. Keyed 5400 keystrokes an hour and a 97% error rate. Consistently keyed over 14,000 keystrokes per hour with 99-100% accuracy.
  • CSA Medical Inc., Baltimore, MD, Office, Document and Training Manager, 2007, 2009, Responsible for office management. provided supervision for 8 employees, set up office, performing administrative duties for CEO, CFO and VP of Sales and Marketing, accounting (AP, AR, financial reports), processed sales orders, document management per FDA regulations, travel arrangements, scheduling, coordination of company involvement in conferences, research and special projects, created and maintained CRM (Salesforce) program, database creation and maintenance, outside website maintenance, created and maintained company internet, inventory management, payroll, human resources, customer service, write standard operating procedures and company policies, trained employees in policy and procedures, IT helpdesk, and contract negotiations.
  • Jane & Company, LLC — Jane Cosmetics, Inc., Baltimore, MD, Executive Assistant, 2005, 2007, Executive Assistant to the CEO and CFO, Office Manager, HR/Payroll, Marketing Assistant, Accounts Payable Manager, Trainer, and Supervisor. Provided office management, handled payroll and human resources issues, assisted the marketing department with accounts payable and receivable job duties, trained personnel, supervised 10 employees, and created reports and presentations for the CEO and Board of Directors. Arranged for domestic and international travel, audits, and any special project as assigned.
  • Guilford Pharmaceuticals, Inc., Baltimore, MD, Senior Regulatory Specialist, 1994, 2005, Responsible for creating, training, and maintaining various filing, reporting, intranet, SOP, and referencing systems. Transcribed minutes at multiple meetings. Created documents, presentations, graphs, and reports for publication submission, FDA submission, Board of Directors, and multiple meetings using various software programs. Prepared, tracked, and reconciled departmental budgets of up to $14-$16million. Arranged for domestic and international travel for departmental meetings and conferences. Monitored and guided the progress of direct reports towards achieving their objectives. Conduct performance reviews at regular intervals; recommend raises and promotions. Responsible for coordination with the facilities department on newly built space.

Awards

Has received several awards for outstanding service and leadership at the Lou Schloss Agency. Guilford Pharmaceuticals Inc. was the first employee to receive two CEO awards for exceptional service and outstanding teamwork (1999 and 2003). Received Unsung Hero Award 2017 in Enterprise Homes for extraordinary work.

Timeline

Inside Sales Manager

Mill Supply Company
11.2023 - 08.2024

Coordinator of Sales

84 Lumber
12.2022 - 08.2023

Graphic Designer and Print Production

FASTSIGNS OF DUNDALK
05.2022 - 12.2022

General Manager Assistant

AMAZON KBWI and DCA6
11.2020 - 05.2022

Executive Assistant

Enterprise Homes, Inc.
02.2012 - 11.2019

Executive Assistant

CareFirst, Blue Cross/Blue Shield
11.2011 - 11.2011

Data Entry Specialist

US Dept of the Census
01.2010 - 07.2010

Office, Document and Training Manager

CSA Medical Inc.
01.2007 - 01.2009

Executive Assistant

Jane & Company, LLC — Jane Cosmetics, Inc.
01.2005 - 01.2007

Senior Regulatory Specialist

Guilford Pharmaceuticals, Inc.
01.1994 - 01.2005

Associate of Arts - Graphic Design

Independence University
Denise LeCompte