DENISE LEGISTER
Hampton,VA
Summary
Detail-oriented administrative professional with a documented record of delivering exceptional clerical and operational support in high-volume office environments. Proficient in critical thinking, analytical problem-solving, and data management. Contributes to team efficiency and productivity by exercising considerable expertise in handling diverse daily administrative tasks with sound judgment and minimal oversight.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Training Technician (OA)
US Army Combined Arms Center
Fort Eustis, VA
01.2025 - Current
- Evaluating materials prepared by the chief of strategy and plans, and offering actionable suggestions for improvement.
- Utilizing statistical analysis to compile data, and prepare reports and fact sheets for briefings.
- Receiving verbal or written requests for administrative support issues.
- Assisting with the preparation for organizational, strategic plans, and processes.
- Providing guidance to leadership on applicable procedures and regulations.
- Managing and organizing information.
- Preparing correspondence utilizing various office automation tools.
- Coordinating, updating, and maintaining schedules, calendars, and meetings.
- Streamlining communication between cross-functional agencies by utilizing collaboration tools, such as Microsoft Teams.
- Utilizing technology platforms such as Microsoft Teams to deliver virtual training, orientations, and meetings.
- Participating in cross-functional teams tasked with improving operational efficiency.
Unit Program Coordinator
633 Logistics Readiness Squadron
Hampton, VA
04.2023 - 01.2025
- Directly assisted the commander in the management of all administrative support program functions.
- Handled all direct support issues in a timely, professional, and courteous manner.
- Regularly established personal connections with customers, while exceeding customer service expectations.
- Specialized experience with various office automation software programs, such as Excel, Publisher, GEARS, Microsoft Teams, and Word.
- Experienced in the production of spreadsheets, graphs, and databases.
- Prepared and edited documents.
- Maintained data and computer records.
- Prepare travel arrangements for members in the squadron, including the commander and chief.
- Located, assembled, and composed information for reports, inquiries, and all correspondence.
- Screened telephone calls and all incoming visitors.
- Maintained the section commander’s and CSS office calendar.
- Accurately prepared and edited all written, typed correspondence, and reports.
- Communicating effectively at all times, both verbally and in writing.
- Program Management: Manage daily operations of the travel card program, such as card issuance procedures, policy compliance, responsiveness to cardholder concerns, adjusting credit limits, addressing abuse, maintaining hierarchy structure, preparing daily reports, placing members in PCS or mission-critical status, and closing accounts.
- Served as the lead Defense Travel Administrator, managing all aspects (financial and non-financial) of active-duty and civilian member travel, such as managing lines of accounting, funding needs, transportation, training requirements, regulations, travel orders, and authorizing travel in accordance with the JTR, while maintaining and funding the squadron's shared budgets in DTS.
- Prepared, oversaw, and processed the reenlistment and extension contracts of active-duty members.
- Updated and maintained military personnel records in MilPDS.
- Accessed, maintained, and updated personnel records in the virtual MPF, including the preparation of weekly reports from sites such as AMS and BLSDM to identify discrepancies and track personnel records.
- Processed incoming active-duty members.
- Tracked deployment bands and ensuring members were assigned their accurate deployment designators.
- Oversaw the submission and routing of decorations, as well as the submission and routing of enlisted performance boards, and officer performance boards.
- Managed all written communications submitted in GEARS, the org box, as well as on all available SharePoints.
- Prepared and maintained all SharePoint slides, Teams groups, and Excel trackers for the squadron.
- Reviewed squadron funding requests for accuracy and compliance with laws and regulations.
- Ensured that funding requests were within the organizational budget, and assisted in finding alternative options if available funding did not meet the target.
- Estimated future financial needs for the squadron regarding deployment, training, travel, and education.
- Regularly analyzed data to determine the costs and benefits of various travel programs, and recommended funding levels, and requested early funding to stay prepared.
- Communicated recommendations effectively within the organization to identify and explain any changes or discrepancies between the approved budget and actual spending.
Child Development Administrative Clerk (GS05/0303)
633 Force Support Squadron
Hampton, VA
11.2021 - 04.2023
- Responsible for communicating directly and clearly with superiors and team members.
- Responded directly to client and vendor inquiries via email and telephone.
- Provided superiors and customers with updated, accurate information.
- Scheduled and coordinated meetings, appointments, and arrangements for managers and superiors.
- Effectively solved problems and prevented adverse impacts on the organization or other employees.
- Implemented requirements for Child and Youth Services programs to ensure operations are in line with regulatory, fiscal, and mission requirements.
- Prepared, handled, and submitted daily cash reports in compliance with AF and DoD regulations, and without errors.
- Utilized, maintained, and updated files in data systems to enable quick and efficient retrieval of information.
- Purged and disposed of office records/files in accordance with rules, regulations, and policies, to ensure consistency and regulatory compliance.
- Followed up on suspense items to ensure completion by the suspense date.
- Served as the USDA CACFP Food Service Monitor or alternate for the Child Development Program, and completing monthly claim reports.
Education & Training Technician (GS05/1702)
633 Force Support Squadron
Hampton, VA
10.2017 - 11.2021
- Lead employees in planning and conducting an effective child development program.
- Met the social, physical, emotional, and intellectual needs of each child in our program, based upon stated goals and a curriculum.
- Implemented, designed, and reviewed daily schedules and activity plans.
- Worked cooperatively with special education teachers to modify curricula for special education students according to Individual Education Plans (IEPs).
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Utilized a vast number of teaching strategies in coordination with lesson creation and planning to meet a diverse group of students' specific needs.
- Advocated for the needs of students with disabilities.
- Collaborated with outside agencies, providing services for students and families, to deliver cohesive support.
- Ensured the health and safety of children through constant supervision, effective arrangement of space, and proper management of equipment and materials.
- Demonstrated the proper techniques and methods designed to improve, update, and extend the skills of other employees.
- Utilized on-the-job and formal training to continuously improve the scope and concentration of my professional knowledge and technical skills.
- Possesses skilled knowledge of the program's objectives, policies, procedures, and pertinent regulatory requirements that affected any education or training activities.
- Performed above standards in applying a practical understanding of the training program, its objectives, policies, procedures, and requirements.
- Provided supervision and oversight for the main and annex programs by monitoring the daily status and progress of work, and adjusting when necessary.
- Communicated proactively with staff, management, and customers.
Education & Training Technician (GS05/1702)
633 Force Support Squadron
Hampton, VA
02.2014 - 10.2017
- Provided the appropriate and specialized developmental care and instruction for children ages 6 weeks through 5 years, in a child development center.
- Performed above standard to meet the social, physical, emotional, and intellectual needs of each child, based upon stated goals and a curriculum.
- Prepared and implemented specialized programs for children with special needs, i.e., children with disciplinary problems, learning disabilities, or gifted children
- Provided leadership and technical guidance to new and junior employees assigned to assist with program activities.
- Exercised appropriate child guidance and caregiving techniques in support of the overall objectives of our program.
- Ensured the health and safety of children through constant supervision, effective arrangement of space, and proper management of equipment and materials
- Performed regular assessments of training needs relevant to the field of employment.
- Effectively directed labor and effort on providing the services, support, and resources specific to the program and organization.
- Designed curriculum, lesson plans, and instructional materials for classroom teaching.
- Identified and obtained necessary classroom supplies and equipment.
- Managed and organized classroom records and reports.
- Corresponded with parents through email, telephone, and parent-teacher conferences.
- Supported families with academic or behavioral questions, or needs.
- Modified course content and complexity to meet individual and group goals.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Child & Youth Program Assistant (GS04/1702)
633 Force Support Squadron
Hampton, VA
07.2012 - 02.2014
- Provided appropriate and specialized developmental care and instruction for children ages 6 weeks through 5 years in a child development center.
- Performed above standards in meeting the social, physical, emotional, and intellectual needs of each child, based upon stated goals and a curriculum.
- Prepared and implemented specialized programs for children with special needs, i.e., children with disciplinary problems, learning disabilities, or gifted children.
- Provided leadership and technical guidance to new and junior employees assigned to assist with program activities.
- Exercised appropriate child guidance and caregiving techniques in support of the overall objectives of the program.
- Ensured the health and safety of children through constant supervision, effective arrangement of space, and proper management of equipment and materials.
- Performed regular assessments of training needs relevant to the field of employment.
- Inspected facilities and activities to monitor safety, sanitation, and procedures.
- Effectively directed labor and effort on providing the services, support, and resources specific to the program and organization.
Education
Bachelor's of Science - Psychology
Saint Leo University
Saint Leo03.2014
Liberal Arts -
Saint Leo University
Saint Leo06.2012
High School Diploma -
AFCENT International High School
Skills
- Multitasking and organization
- Knowledge of office functions
- Verbal and written communication
- Strong interpersonal skills
- Experienced in MS Office programs
- Attention to Detail
- Self-motivated
- Prioritization and time management
- Flexible and adaptable
- Problem solving
- Reliable and punctual
- Current active clearance
Certification
- First Aid Certification
- CPR Certification
- OSHA Fall Protection
References
- Capt. Stephanie A. Brushwood, stephanie.brushwood@us.af.mil, (618)420-3609
- Maj. Hayden Clark, hayden.clark.1@us.af.mil, (626)602-6000
- Brenda Smith, brenda.smith.2@us.af.mil, (757)582-1120
- Francince Brock, francine.brock@us.af.mil, (757)719-1526
- Sean B. Downing, sean.downing.1@us.af.mil, (915)335-2041
Awards
- 2023 Civilian of the Year Squadron Level
- 2023 Civilian of the Year Group Level
Languages
- Dutch
- German
- French
Timeline
Training Technician (OA)
US Army Combined Arms Center
01.2025 - Current
Unit Program Coordinator
633 Logistics Readiness Squadron
04.2023 - 01.2025
Child Development Administrative Clerk (GS05/0303)
633 Force Support Squadron
11.2021 - 04.2023
Education & Training Technician (GS05/1702)
633 Force Support Squadron
10.2017 - 11.2021
Education & Training Technician (GS05/1702)
633 Force Support Squadron
02.2014 - 10.2017
Child & Youth Program Assistant (GS04/1702)
633 Force Support Squadron
07.2012 - 02.2014
- First Aid Certification
- CPR Certification
- OSHA Fall Protection
Bachelor's of Science - Psychology
Saint Leo University
Liberal Arts -
Saint Leo University
High School Diploma -
AFCENT International High School
Similar Profiles
Chase CrabtreeChase Crabtree
People Integration Cell Director at U.S Army, Combined Arms CenterPeople Integration Cell Director at U.S Army, Combined Arms Center
Larry Simpson SrLarry Simpson Sr
Deputy Chief of Operations at US Army Garrison DPTMSDeputy Chief of Operations at US Army Garrison DPTMS
Jamayo MoodyJamayo Moody
Senior Equal Opportunity Advisor at Combined Arms Center (CAC), US ArmySenior Equal Opportunity Advisor at Combined Arms Center (CAC), US Army