Denise Little
Medical Assistant/Patient Coordinator
McKinney,TX
Summary
Dynamic Medical Assistant with a proven track record at Bosley- excels in patient care. Demonstrates expertise in procedural practice. Well versed in HIPAA compliance and blood draws for PRP treatments. Posses exceptional organizational skills and a commitment to creating positive patient experiences. Renowned for fostering teamwork and enhancing operational efficiency. Entrusted with some high-end clientele.
Overview
26
26
years of professional experience
Work History
Medical Assistant
Bosley Medical Group
05.2000 - Current
- Preparation of Surgery room prior to patient's procedure, ensuring sanitized, clean and comfortable environment for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Work side by side with the physician during surgery by retrieving medical instruments/supplies needed while keeping a safe and clean environment.
- Removal sutures during post-operative visits.
- Conduct blood draws for PRP procedure while adhering to strict safety protocols. Skilled at preparing the PRP for the doctors.
- Crossed trained in front office duties such as, answering phones, conducting post-operative calls, check-in patients, uploading patient photos in the system and scheduling.
- Promote a positive work environment through effective teamwork and clear communication among staff members.
-
Head Hostess
Rise Souffle Restaurant
06.2017 - 09.2019
- Established a welcoming atmosphere by greeting guests upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands and kept up with overall flow.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Ensured that all opening/closing duties were completed accurately in each shift and maintained efficient services in our daily operations.
Patient Coordinator
Bolsey
09.2002 - 04.2013
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between doctors, office management and support staff.
- Maintained confidentiality of patient.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Supported clinical staff in providing high-quality care by organizing necessary paperwork and ensuring timely access to information.
Education
Certified Medical Assistant -
American Career College
Los Angeles, CA04.2000
High School Diploma - undefined
Beverly Hills High School
Beverly Hills, CA06.1997
Skills
Certified Medical Assistant
Tray Organization
HIPAA Compliance
Clinical Documentation
Patient Scheduling
Sterilization techniques
Blood draws for PRP treatments
Patient Assessment
Vital signs monitoring
CPR/AED
Centrifuge Operation
Office Support/ Patient coordination
Medical terminology
Accomplishments
Achieved getting new office locations up and running and efficiently trained new staff. These locations are located within the Continental U.S. as well as overseas.
Timeline
Head Hostess
Rise Souffle Restaurant
06.2017 - 09.2019
Patient Coordinator
Bolsey
09.2002 - 04.2013
Medical Assistant
Bosley Medical Group
05.2000 - Current
High School Diploma - undefined
Beverly Hills High School
Certified Medical Assistant -
American Career College
ADDITIONAL INFORMATION
I had the honor to be selected to represent Bosley's clinical staff at the Employee Appreciation ceremony held in Tokyo, summer 2012.