Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Long

Pine City,MN

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Housekeeper, Transporter

Northern Pines
08.2022 - 08.2023
  • Cleaned rooms by vacuuming floors, making beds, and cleaning counters and dusting
  • Vacuumed rugs and carpeted areas in lobbies and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down and windows to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with seniors
  • outside clean up

DSP

Phase
04.2021 - 04.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • provide person-centered, community inclusive support that helps a person developed maintain. essential and personally enriching life experience.

Floor Associate, Department Mangers, Photo Lab

Walmart
02.1998 - 05.2020

floor associate

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction.

- Offered each customer top-notch, personal service to boost sales and customer satisfaction.

  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Located merchandise across various stores to address customer needs.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

Department Manager

  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

photo associate

  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Displayed originality while utilizing [Software] to help customers create unique photo products.
  • Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
  • Provided high level of assistance to customers regarding special photo projects.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.

Education

High School Diploma -

Hubb Center Long Learning For Life
1030 University Mn
06.1997

Skills

  • Housekeeping
  • Mopping and Sweeping
  • Building Maintenance
  • Hospitality Background
  • Dusting Furniture
  • Exceptional Communicator
  • Vacuuming
  • Interior and Exterior Cleaning
  • Verbal Communication
  • Flexible and Adaptable
  • Critical Thinking
  • Problem-Solving
  • Clerical Support
  • Supervision and leadership
  • Customer Service-Focused
  • Teamwork
  • Team Supervision
  • Logistics Planning
  • Employee Scheduling
  • Customer Service
  • Coaching and Mentoring
  • Training and Mentoring
  • Staff Hiring and Retention
  • Vendor Relationship Management
  • Personnel Training and Development
  • Goals and Performance
  • Work Planning and Organization
  • Motivational Leadership
  • Excellent Communication
  • Organizational Skills
  • Task Prioritization

Timeline

Housekeeper, Transporter

Northern Pines
08.2022 - 08.2023

DSP

Phase
04.2021 - 04.2022

Floor Associate, Department Mangers, Photo Lab

Walmart
02.1998 - 05.2020

High School Diploma -

Hubb Center Long Learning For Life
Denise Long