DENISE LOPEZ
Summary
Organized professional, experienced in providing administrative support and services coordination within diverse, paced environments. I offer a work ethic that consists of taking initiative, applying critical thinking, and streamlining procedures to enhance the flow of the workplace and I am bilingual in Spanish.
Overview
30
30
years of professional experience
Work History
Youth Care Worker
Southwest Key Program
07.2024 - Current
- Conduct intake services to include but not limited to: completing necessary Youth Care Worker paperwork, providing youth with an overview of the program services and for initial placements of youth into the shelter
- Provide basic needs to youth upon arrival to the program (to include but not limited to: meal, clothing, hygiene products, shower and bedroom assignment)
- Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements
- Develop positive rapport with youth while serving as a role model to create a safe and caring environment
- Must ensure all forms and clients' services are properly completed in SWK's web-based program (ETO) to ensure compliance with state and federal requirements
- Assist with the planning and coordination of special educational events
- (Provide vocational courses and curriculum in a subject area approved by the program director or designees that introduces youth to career choices
- Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements
- Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
- Observe, report and document identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs
- Other duties as assigned
Farm Loan Officer
United States Department of Agriculture Farm Service Agency
09.2018 - 07.2022
- Conducted farm visits with non English speakers
- Interviewed clients for potential loan eligibility
- Reviewed documentation submitted by potential borrowers for loan eligibility
- Send out correspondence as required per regulations
- Coordinated with borrowers and other staff for meeting times
- Conducted budget and finance reviews for Farm Loans
- Help with printing flyers for workshops and outreach events
- Schedule my own travel on CONCUR website
- Delegated work as needed to the Farm Loan Program Technician
- Perform a variety of support functions related to tracking and managing loan dockets
- Prepared memos and correspondence from English to Spanish
- Gathered and analyzed data to process loans
- Prepared loan dockets for shipping between counties or states
- Monitor and track deadlines for effectiveness
- Translated From English to Spanish for the non English speakers as needed
Program Technician
United States Department of Agriculture Farm Service Agency
04.2002 - 09.2018
- Collaborate with coworkers to implement policies and procedures for current farm programs
- Composed correspondence from dictation, verbal direction and current policies
- Implemented policy and procedure when needed due to change
- Made program payments to applicants that qualified
- Audited program folders for compliance and eligibility along with supporting documentation
- Scheduled and coordinated meetings, appointments, events and other activities for supervisors
- Provide administrative support and resolving administrative problems and inquiries
- Ability to compile information and prepare reports by hard deadlines
- Gave verbal information about the variety of loans that FSA had to offer in Spanish as needed
Adult Volunteer
St. Patrick's Catholic Church
01.2010 - 12.2010
- Assist children with reading and completing workbooks
- Work collaboratively with teachers to implement coursework
- Assisted with fundraisers
- Responsible for child safety
- Read to children of all ages
- Help with incoming phone calls to parents regarding children within our programs
- Drive children to any outdoor outings, such as: parks, beaches etc
- Kept all classrooms clean and files organized
- Help translate from English to Spanish for the non English speaking parents
Adult Volunteer
St Joan of Arc Catholic Church
01.2007 - 12.2010
- Read to children of all ages
- Provided snacks
- Provided fun church activities
- Kept an eye out for any signs of neglect
- Reported any issues to the lead teacher
- Helped with any church related questions
- Help translate from English to Spanish for the non English speaking parents
Teachers Assistant (TA)
Head- Start Preschool
01.2003 - 01.2004
- Assist teachers with classroom tidiness and activities
- Responsible for child safety during activities
- Interact with children doing activities and organization
- Provided options for youths, within our programs
- Provided Special needs assistance for children with disabilities (with an Individual Service Plan)
Food and Beverage Supervisor
The Cliffs at Shell Beach
03.1995 - 12.1999
- Maintained restaurant appearance and functionality for daily operations
- Managed employee scheduling, bookkeeping, deposits, food orders and beverage orders
Education
Diplomado - 'Abordaje Integral y Psicologia del Adolecente'
El Gobierno del Estado de México a través de la secretaría de salud, el Instituto de Salud del Estado de México, y el Hospital General Adolfo Lopez Mateos
Diploma - Business
Santa Barbara Business College
12.2001
Associates Degree - Business
Escuela Michoacana De Turismo
07.1994
Skills
- Screen clients for loans or specific programs
- Conduct credit checks and vehicle reports
- Contact clients for missing documents
- Send out correspondence for missing items
- Maintain spreadsheets for organization of applicants
- Conduct weekly meetings for updates on files and progress
- Assist with presentations on programs at events and county fairs
- Manage payroll/time and attendance for the county office
- Handle administrative tasks like purchasing supplies
- Implement policy and procedure changes for new programs
- Participate in the interview process for bilingual staff
- Maintain confidentiality of PII (Personal Identifiable Information)
- Handle administrative tasks like purchasing supplies
- Implement policy and procedure changes for new programs
- Participate in the interview process for bilingual staff
- Maintain confidentiality of PII (Personal Identifiable Information)
Professionalreferences
- Blondy Cara, Youth Care Worker, (480) 529-4954
- Maryana Martin, Youth Care Worker, (480) 546-0326
- Edward Montes Parra, Youth Care Worker, (480) 220-8585
Languages
Spanish
Timeline
Youth Care Worker
Southwest Key Program
07.2024 - Current
Farm Loan Officer
United States Department of Agriculture Farm Service Agency
09.2018 - 07.2022
Adult Volunteer
St. Patrick's Catholic Church
01.2010 - 12.2010
Adult Volunteer
St Joan of Arc Catholic Church
01.2007 - 12.2010
Teachers Assistant (TA)
Head- Start Preschool
01.2003 - 01.2004
Program Technician
United States Department of Agriculture Farm Service Agency
04.2002 - 09.2018
Food and Beverage Supervisor
The Cliffs at Shell Beach
03.1995 - 12.1999
Diploma - Business
Santa Barbara Business College
Associates Degree - Business
Escuela Michoacana De Turismo
Diplomado - 'Abordaje Integral y Psicologia del Adolecente'
El Gobierno del Estado de México a través de la secretaría de salud, el Instituto de Salud del Estado de México, y el Hospital General Adolfo Lopez Mateos
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