Open To Work
DENISE LORG
Wichita,Ks
Summary
- Dynamic and results-oriented sales manager with a proven track record of exceeding targets and driving revenue growth.
- Surpassed sales targets through strategic planning and diligent execution of counter management responsibilities.
- Cultivated unique client experiences that fostered loyalty and generated referrals.
- Cultivated and mentored high-performing sales teams to enhance customer experience.
- Spearheaded sales initiatives and profitability enhancement through innovative strategies and streamlined operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chanel Brand Lead
Dillards
09.2022 - Current
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Monitored processes and recommended methods for improvement.
- Maintained good working relationship with co-workers and management.
- Utilized downtime to perform routine tasks, preventing service delays.
- Reviewed activities regularly to identify opportunities for improvement.
- Required minimal oversight to complete job tasks.
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
- Helped team complete assignments to meet goals.
Business Manager
Macy's
08.2017 - 09.2019
- Delivers high-volume sales and profitability by training and motivating a team of gifted sales professionals.
- Ensures that each client's needs are assessed, goals established and a plan of action created to help clients reach their objective.
- Accomplishments include:
- Turned the unit's deficit into a profitable operation.
- Increased profitability by 73% in just 5 months.
- Currently on-track to exceed the current sales goal of $800,000.
- #1 in a Regional Sales Contest in 2017, besting the results of 20 other business units.
- Reviewed plans to successfully meet milestones and goals.
- Set forward-thinking policies to meet business needs and boost team success.
- Reviewed monthly Profit and Loss (P&L) statements to identify areas in need of improvement.
Counter Manager
Dillards
08.2010 - 08.2016
- Business Unit Manager
- Managed the Dior Unit for 4 years and the Lancôme Unit for 1 year.
- Very successful at recruiting and developing a dedicated core of sales professionals who could deliver a positive experience.
- Accomplishments include:
- Took a 15% deficit and turned it into a 14% increase for Lancôme.
- With Dior, tripled counter sales from $60,000 to a $180,000 annually.
- Developed one of the most productive and profitable Dior counters in the region.
Education
Associate of Arts - Merchandising
Bauder College
Arlington, Tx06.1979
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Certification
Cosmetologist
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridTimeline
Chanel Brand Lead
Dillards
09.2022 - Current
Business Manager
Macy's
08.2017 - 09.2019
Counter Manager
Dillards
08.2010 - 08.2016
Associate of Arts - Merchandising
Bauder College