Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
16
16
years of professional experience
Work History
Office Manager
Root Canal Specialty Services
01.2016 - 03.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional patient care when addressing patient inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Increased patient satisfaction by developing effective patient feedback system that led to service improvements.
Real Estate Broker
Coldwell Banker
04.2008 - 02.2020
Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.