Denise Madeira Miranda
Royal Palm Beach
Summary
Dedicated and compassionate professional with seven years of experience working in a hospital environment. Calm and level-headed with the ability to handle difficult patients and high-stress situations. Demonstrated skills in patient care and nursing responsibilities. Proven reliable willing to take on any task to support the success of a team and customer-focused resolutions.
Overview
11
11
years of professional experience
Work History
Private Caregiver
12.2020 - Current
- Assisted with daily needs, schedules consisting of exercise routines, doctor appointments, medications, recreational activities, and family visits
- Monitored changes in breathing rate, body temperature, blood pressure, glucose levels, emotional wellbeing, and administered medications following doctor’s instructions.
Trainee Nurse
Hospital Adventista de Manaus
03.2020 - 09.2020
- Provided patient care, including physical examinations, medication administration, wound care, performed medical procedures, such as foley insertion, implemented patient care plans, scheduled exams and procedures, provided patient admission and post-treatment discharge instructions and teaching
- Communicated important observations about patients to the team as well as risks for infection.
Supervisor of Sanitation and Cleaning
Hospital Adventista de Manaus
06.2018 - 03.2020
- Managed the internal sanitation department, ensured proper cleaning and sanitization of the institution while evaluating processes for improvement
- Supervised and guided cleaning staff regarding processes and customer service, created schedules and trained new technicians.
Hospitality Supervisor
Hospital Adventista de Manaus
05.2014 - 05.2018
- Evaluated and suggested changes to flows and processes that have a positive or negative impact on customer satisfaction, monitored and analyzed management indicators of the department
- Evaluated customer satisfaction by visiting patients and implemented changes in processes regarding the quality of nutrition, medical examinations, and nursing functions
- Responsible for a team of 10 collaborators including floor receptionists and third-party cleaning staff
- Monitored and expedited the care of VIP outpatients, inpatients, and Emergency Care.
Nursing Technician
Hospital Adventista de Manaus
01.2013 - 08.2013
- Checked vital signs, administered medications, including intravenous administration, prepared patients for tests and monitored them during exams and procedures, performed wound care, and first aid
- Provided instructions on medications, post-treatment care, and disease prevention
- Acted quickly in emergency situations and performed CPR when necessary.
Education
Bachelor of Science in Nursing -
Estacio do Amazonas
01.2019
Nursing Technician -
Materdei
01.2012
Skills
- Direct Patient Care
- Medication and IV administration
- Organizational and multitasking
- Excellent customer service skills
- Adaptable team player and open-minded
- Teamwork and conflict resolution
- Empathy Display
- Dementia Care
- Portuguese, English, and Spanish
License Certification
- Registered Nurse, Florida State Board of Nursing
- Basic Life Support (BLS) Certified, American Heart Association
Timeline
Private Caregiver
12.2020 - Current
Trainee Nurse
Hospital Adventista de Manaus
03.2020 - 09.2020
Supervisor of Sanitation and Cleaning
Hospital Adventista de Manaus
06.2018 - 03.2020
Hospitality Supervisor
Hospital Adventista de Manaus
05.2014 - 05.2018
Nursing Technician
Hospital Adventista de Manaus
01.2013 - 08.2013
Bachelor of Science in Nursing -
Estacio do Amazonas
Nursing Technician -
Materdei