Denise Madinabeitia
Stratford
Summary
Compassionate Medical Assistant with over 2 years of experience in patient care and administrative support within healthcare settings. Proficient in performing laboratory tests, managing patient flow, and maintaining accurate medical records. Demonstrated ability to educate patients on health topics and assist in minor surgical procedures. Bilingual in English and Spanish, with a strong commitment to enhancing patient experiences and ensuring compliance with HIPAA regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Westport Dermatology
08.2025 - Current
- Support physicians by accurately charting patient information in real-time, maintaining complete and precise medical records for 30 patients daily
- Prepare patients and treatment areas for dermatological procedures, maintaining strict sterility and safety standards
- Assist in dermatological procedures, improving workflow efficiency, and contributing to positive patient experiences, supporting multiple procedures weekly
- Streamline clinical operations by coordinating tasks between patients and providers, enhancing appointment flow, and procedure readiness
Medical Receptionist
Fairfield Dermatology
03.2023 - Current
- Confirmed patient insurance and processed payments, streamlining billing and reducing administrative errors
- Handled incoming calls from patients and medical offices, providing timely responses and improving office communication
- Streamlined appointment scheduling with providers, enhancing patient flow and reducing wait times for a smoother clinic experience
- Welcomed and registered patients, updating electronic records to keep patient information current and organized
- Organized and maintained medical documentation, supporting accurate record-keeping and easy retrieval of files
Medical Assistant
Ultimate Solutions Medical Spa
06.2024 - 07.2024
- Completed a 135-hour externship performing basic laboratory tests, collecting patient samples, and administering medications and treatments under physician supervision, supporting 200 patients weekly
Medical Receptionist/ Biller
Southern Connecticut Dermatology
01.2022 - 11.2022
- Greeted and assisted patients upon arrival, promoting a positive and professional first impression
- Scheduled and adjusted appointments to accommodate patient needs, enhancing satisfaction and clinic efficiency
- Organized and maintained paperwork, keeping accurate and easily retrievable records
- Prepared and sent patient billing statements, streamlining invoicing and payment processes
- Verified and updated insurance information prior to appointments, guaranteeing accurate coverage and reducing billing errors
Caretaker
Self-Employment
03.2020 - 12.2021
- Transported patients to and from medical appointments, supporting timely access to care and reducing missed visits for 1 patient daily
- Monitored and handled medications, maintaining proper storage conditions and achieving 100% administration accuracy for all patient medications
- Observed and documented medication effects, identifying side effects of 15 new medications to enhance treatment effectiveness and prevent complications
- Assisted with meals and personal care, preparing, feeding, and helping patients with hygiene to promote nutrition, comfort, and dignity for multiple daily patients
- Monitored vitals and repositioned patients, providing comfort measures that improved well-being and prevented complications across daily care routines
Education
Associate Degree - Nursing
CT State Community College
05.2026
Medical Assistance Certification - undefined
CT State Community College
05.2024
Skills
- Patient Assessment
- Medication Administration
- Care Planning
- Clinical Documentation
- IV Therapy
- Patient Education
- Wound Care
- Vital Signs Monitoring
Clinical Experience
- Stamford Hospital (Oncology)
- Norwalk Hospital (Surgery, OR, ICU, Cath Lab, Wound Care)
- Milford Hospital (Med Surg)
- Family Health Center (Primary Care)
- Waveny Senior Living
- OrthoConnecticut Coastal Orthopedics
- Ultimate Solutions (Dermatology & Primary Care)
Certification
- CMA (AAMA) | CT State Community College (Norwalk) | June 2029
- BLS Certified | American Heart Association | July 2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Westport Dermatology
08.2025 - Current
Medical Assistant
Ultimate Solutions Medical Spa
06.2024 - 07.2024
Medical Receptionist
Fairfield Dermatology
03.2023 - Current
Medical Receptionist/ Biller
Southern Connecticut Dermatology
01.2022 - 11.2022
Caretaker
Self-Employment
03.2020 - 12.2021
Medical Assistance Certification - undefined
CT State Community College
Associate Degree - Nursing
CT State Community College