Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Marie Smith

Salem,OR

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience

Work History

Office/Warehouse Coordinator

Danner & Soli Event Rentals
Salem, OR
01.2020 - Current
  • Handled day-to-day rental orders- sometimes up to 20 0rders
  • Client warehouse tours, suggesting decorative options
  • General office practices- customer service, payments, organizing orders by week, day, month
  • Ensuring customer satisfaction at all times
  • Check-in inventory when returned, update inventory as needed, organize returned items - general warehouse management
  • Load/unload delivery trucks, deliver items when needed
  • Event set up

Front Office Administrator

Mark Rogers, DMD
Salem, OR
01.2016 - 01.2022
  • Streamlined operations and prioritized tasks allowing senior staff to increase revenue
  • Managed approximately 20-30 incoming calls, emails and faxes per day from patients and providers
  • Coordinating dental insurance benefits with treatment plans
  • Check patients in and out of appointments
  • General office management
  • Billing, payment collection
  • Consolidate, balance, daily accounts; monthly accounts receivable
  • Coordinate Doctor appointments with specialists
  • Coordinate and send patient referrals to specialists

Travel Consultant/ Owner

Beyond Travel LLC
Salem, OR
01.2010 - 01.2016
  • Founder/ owner of Home based travel agency
  • Networking, marketing campaigns, advertising
  • Working closely with Home based affiliate agency and travel suppliers.
  • Daily checks of travel industry tips, deals, travel trends, news
  • Daily communication with clients
  • Research travel options and work closely with clients and suppliers to book travel
  • Specialized: Travel in Europe, Southern and Eastern Africa; Safaris and Cruises; Family travel; Honeymoon destinations
  • Manage client accounts, payments, company accounting, records, accounts receivable
  • Customer service support, satisfaction

Assignment Editor

KATU News
Portland, OR
12.2002 - 08.2008
  • Coordinating, managing, dispatching news crews
  • Booking satellite time for live trucks in the field; coordinating live shots originating from the KATU station and other affiliates; being pro-active for crews in the field to ensure the stories make airtime
  • Work closely with news producers in planning the news shows, pitching stories, and assisting in editorial decisions
  • First to know when news breaks; knowledgeable of the current events, continuing stories, lead stories, worked with contacts and sources for new angles
  • Monitor police scanners and keep in contact with 911 Dispatch centers and law enforcement agencies regularly
  • Determine newsworthy content; maintain public relations contacts
  • Assist reporters in gathering information and contacts for their stories; set up interviews
  • Write breaking news; update story information; relay information to producers, web-staff, reporters immediately and during airtime if necessary
  • Assist and coordinate remote video feeds
  • Communicate daily with affiliates and coordinate video transfer
  • Coordinated daily news assignments, ensuring timely coverage of breaking stories and local events.
  • Developed and maintained relationships with reporters, enhancing communication for efficient news gathering.
  • Oversaw editorial meetings, facilitating discussions to prioritize story selection and resource allocation.
  • Analyzed audience engagement data to inform editorial decisions and enhance content relevance.
  • Managed crisis communications by directing coverage during emergencies, ensuring accurate information dissemination.
  • Worked closely with newsroom leadership to plan appropriate staffing for daily and future news gathering.
  • Assisted in finding stories, doing research and tracking story ideas in assignment desk computer with emphasis on key brand points.
  • Trained new Assignment Editors on company policies and procedures to ensure consistency across the department.
  • Demonstrated excellent problem-solving skills in resolving conflicts related to story assignments or resource allocation.
  • Updated senior management regularly on potential breaking stories or issues affecting content delivery schedules.
  • Increased story accuracy and relevancy by conducting thorough research and fact-checking before assigning topics to reporters.
  • Monitored police scanners for breaking news situations, dispatching crews promptly for timely reporting.
  • Confirmed information about breaking news and dispatched crews with urgency.
  • Contributed to newsroom culture by fostering a positive attitude and maintaining high standards of professionalism among team members.
  • Handled multiple tasks simultaneously while maintaining attention to detail in a fast-paced newsroom environment.
  • Collaborated with producers, reporters, and photographers for optimal story coverage and team productivity.
  • Assembled daily news assignments for reporters and photographers.
  • Managed tight deadlines effectively by prioritizing assignments based on importance, resources, and time constraints.
  • Maintained organized records of ongoing assignments to facilitate efficient updates on story progress throughout the day.
  • Coordinated live shots and interviews with field reporters, ensuring smooth execution during broadcasts.
  • Reviewed incoming press releases for newsworthiness while keeping editorial vision in mind.
  • Enhanced newsroom efficiency by streamlining assignment processes and improving communication among teams.
  • Edited and revised wide array of content for accuracy, clarity and consistency.

Radio Daily Operations Manager

Africa Media Group Ltd.
09.2000 - 01.2002
  • Overall supervision of radio operations and presenters; the production and scripting of commercials, in-house jingles and programs
  • Scheduled shows, commercials, compiled and read newscasts.
  • Oversaw the station's technical maintenance and transmission of both radio and television (the company owned 3 TV stations, and one radio station- I would assist in TV operations)
  • Public Relations for Radio, which included writing of press releases, advertisements
  • Assisted in allocating commercial airing times and program line-up for two television stations; scripted and edited advertisements for TV commercials.
  • Trained TV and radio news teams on effectively and efficiently gathering and presenting TV and radio news
  • Scheduled newscast times and edited scripts before airing.
  • Trained a team of ten to present for radio, five of whom I taught to present the radio newscasts
  • Collaborated with the sales and marketing team and coordinated numerous successful in-house and outdoor promotional events
  • Involved in creating quality programming, resulting in doubled ratings and higher sponsorship over the course of a year
  • Contributed to the successful merger of two media companies, resulting in a network of four Television channels and one radio station
  • Involved in the successful launch of a second radio station
  • Coordinated efficiently with other departments during organizational change periods to minimize disruption to daily operations.
  • Oversaw facility maintenance, ensuring a safe and efficient working environment for all employees.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Master of Arts - Multi-Media Journalism

Bournemouth University
Bournemouth, UK
06.2000

Bachelor of Arts - Media And Cultural Studies

Southampton Solent University
Southampton, United Kingdom
09.1999

High School Diploma -

International School of Tanganyika
Dar Es Salaam, Tanzania
06.1996

Skills

  • Excellent at multitasking
  • Strong organizational skills
  • Work well under pressure
  • Critical thinking and evaluating
  • Team player; self-motivated to improve and succeed
  • Experience and background in News, media, communication
  • Experienced in general dentistry office management: dental insurance benefits, accounts, scheduling, front office computer programs
  • Experience in event rentals: rental orders, order fulfillment, scheduling deliveries, event set up
  • Experience as owner of a home-based travel agency Knowledge of the travel industry through work and extensive personal travel
  • Volunteer as manager for multiple soccer teams: communicating with parents and coaches; organizing team fundraising; chaperoning and organizing team travel; managing team funds; player registration; assisted with tournaments/ events; member of auction committee (raises funds for youth soccer scholarships)
  • Fluent in English, Italian Limited Conversational French
  • Lived in various countries in Africa, Europe
  • Traveled extensively; broad understanding and knowledge of different cultures
  • Volunteered in local schools: classrooms, chaperoned field trips, events

Timeline

Office/Warehouse Coordinator

Danner & Soli Event Rentals
01.2020 - Current

Front Office Administrator

Mark Rogers, DMD
01.2016 - 01.2022

Travel Consultant/ Owner

Beyond Travel LLC
01.2010 - 01.2016

Assignment Editor

KATU News
12.2002 - 08.2008

Radio Daily Operations Manager

Africa Media Group Ltd.
09.2000 - 01.2002

Master of Arts - Multi-Media Journalism

Bournemouth University

Bachelor of Arts - Media And Cultural Studies

Southampton Solent University

High School Diploma -

International School of Tanganyika