Denise Marquez
Gonzales,CA
Summary
Dynamic and results-driven professional with extensive experience at Gonzales Unified School District, excelling in data management and verbal communication. Demonstrated success in enhancing clerical operations, improving document management efficiency, and fostering positive relations with parents and staff. Skilled in Microsoft Word and Aeries Communication, achieving high levels of customer satisfaction and operational excellence. Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
7
7
years of professional experience
Work History
Office Clerk//Temporary Attendance Tech
Gonzales Unified School District
08.2020 - Current
- Provides quality clerical support through data entry, document management, email correspondence, and overseeing parent communication.
- Greets incoming visitors and parents professionally and provide friendly, knowledgeable assistance.
- Provided clerical support, addressing routine, and special requirements.
- Responded to inquiries from callers seeking information.
- Interacts with parents by phone, email, or in-person to provide information.
- Maintains composure in stressful situations and continues to provide helpful and kind guest services with fantastic customer satisfaction.
- Assists in taking attendance, making sure attendance is taken from teachers, and that the attendance protocols are being followed.
- Efficient in Aeries, Microsoft Word, and Google.
Summer School and Saturday Academy Secretary/Attendance Secretary
Gonzales Unified School District
06.2020 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to parents
- Maintained Attendance Records
- Provided support to teachers, staff, and parents regarding attendance concerns.
Instructional Aide
Gonzales Unified School District
08.2017 - 06.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Provided support during classes, group lessons, and classroom activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
Education
Early Childhood Education
Hartnell College
Salinas, CASkills
- File Organization
- Record preparation
- Data Management
- Telephone reception
- Data Entry
- Verbal Communication
- Document Scanning
- Word Processing
- Inbound Calls
- Microsoft Word
- Spreadsheet tracking
- Filing systems
- Aeries Communication
Timeline
Office Clerk//Temporary Attendance Tech
Gonzales Unified School District
08.2020 - Current
Summer School and Saturday Academy Secretary/Attendance Secretary
Gonzales Unified School District
06.2020 - Current
Instructional Aide
Gonzales Unified School District
08.2017 - 06.2020
Early Childhood Education
Hartnell College
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