Denise Martin
Vine Grove,KY
Summary
Compassionate, honest, hardworking employee; with a passion for helping and serving others. No task is too big or too difficult I love a challenge, I am the person you can depend on to get the job done.
Overview
3
3
years of professional experience
Work History
Cashier
Race Trac
Elizabethtown, KY
05.2024 - Current
- Deliver a high level of customer service to patrons using active listening and engagement skills.
- Verify customer age requirement for alcohol or tobacco purchases.
- I trained new team members in cash register operation, stock procedures, and customer service.
- Followed all food safety guidelines and procedures. Checking all temperatures, dates, and times followed all FIFO rules and rotations to ensure great quality food is being served to patrons.
- Always maintained a clean and safe work environment for customers, coworkers, and myself
Food Service Worker
Sudden Service Inc
Nashville, TN
10.2022 - 04.2024
- Followed food safety regulations on sanitation, food handling, and storage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Operated cash register to process cash, check, and credit card transactions.
- Prepared workstations with ingredients and tools to increase efficiency.
- Monitored temperatures of prepared food and cold storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Caregiver
Right At Home Health Care / Almost Family
Louisville, KY
10.2021 - 10.2022
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Consulted with client care team to continually update care plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Education
GED -
Mulberry Helm Learning Center
Elizabethtown, KY06-2018
Skills
- Customer Service
- Payment Collection
- Staff Training
- Training and development
- Proficient in [Software]
- Food handling
- Operations Management
- HIPAA Compliance
- Documentation
- Compassionate client care
- Care Plan Adherence
- Behavioral Management
- Direct Patient Care
- Medication and Appointment Reminders
- Patient Companionship
- Dependable and Responsible
- Case management experience
- Complex Problem-Solving
- Respectful and Compassionate
- Verbal and Written Communication
- Heavy Lifting
- COVID-19 Safety Policies
- Behavior redirection
- Time Management
References
References available upon request.
Timeline
Cashier
Race Trac
05.2024 - Current
Food Service Worker
Sudden Service Inc
10.2022 - 04.2024
Caregiver
Right At Home Health Care / Almost Family
10.2021 - 10.2022
GED -
Mulberry Helm Learning Center