Denise Masella
Alexandria,VA
Summary
Dynamic executive with proven leadership and communication skills, honed at the United States Navy Ceremonial Guard. Expert in human resources management and workflow planning, successfully enhancing team efficiency and fostering strong client relationships. Recognized for implementing strategic initiatives that improved operational performance and streamlined administrative processes.
Overview
14
14
years of professional experience
Work History
Executive Director of Headquarters Division
United States Navy Ceremonial Guard
10.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interviewed, recruited and trained 36 new onboarding candidates.
- Assisted in 57 employee appraisals, 24 promotions and 3 dismissals based on performance reviews.
- Interacted well with customers to build connections and nurture relationships.
Executive Assistant to the Director
OPNAV N4
08.2022 - 10.2024
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Acted as the primary support executive for the Director of OPNAV N4, managing a complex calendar, coordinating high-level meetings, and ensuring efficient time management
- Assisted in the preparation and follow-up of executive meetings, enabling effective decision-making processes
- Supervised administrative staff, fostering a productive and collaborative work environment. Streamlined administrative processes, improving efficiency and effectiveness within the office
Administrative Distribution Manager
Commander, Naval Personnel Command
12.2020 - 08.2022
- Developed and managed operating $20 million budget, meeting department goals.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Tracked production and quality control systems to proactively identify deficiencies.
Administrative Manager
Naval Information Warfare Command
11.2018 - 11.2020
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised 27 staff and delegated tasks to maintain positive, productive administrative operations.
- Developed and implemented 10 improved filing systems for enhanced order and accuracy.
Educational Assistant Manager
USS Abraham Lincoln
08.2016 - 11.2020
- Monitored and evaluated 473 personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, counting exams and escalating major problems to the Manager
Executive Assistant
USS Constitution
12.2014 - 06.2016
- Organized and coordinated conferences and monthly meetings.
- Processed 56 travel expenses and reimbursements for an executive team and senior management group.
- Facilitated training and onboarding for incoming office staff.
- Greeted 1,000 arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Administrative Manager
USS Carl Vinson
10.2013 - 11.2014
- Built a highly-efficient administrative team of 65 personnel through ongoing coaching and professional development opportunities.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Organized and updated databases, records and other information resources.
Office Manager
Navy Cargo Handling Battalion
11.2012 - 10.2013
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Responsible for overseeing the overall processes of the building's decommissioning.
- Successfully updated 200 administrative records under tight deadlines and organized a ceremony to acknowledge the contributions of 300 personnel in honor of the command.
Executive Awards Assistant
U.S. Naval Forces Central Command
10.2011 - 10.2012
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and supervised 176 employees on office policies and procedures.
Education
MBA - Health Care Administration
Ashford University
San Diego, CA06.2016
Bachelor of Science - Health Care Administration
Southern Illinois University, Carbondale
Carbondale, IL06.2010
High School Diploma -
Crystal Lake South High
Crystal Lake, IL06.1998
Skills
- Human resources management
- Staff training
- Customer-oriented
- Attention-To-Detail
- Motivation
- Interpersonal skills
- Networking
- Communication skills
- Executive support
- Leadership/communication skills
- Administrative skills
- Workflow planning
- Total quality management
Timeline
Executive Director of Headquarters Division
United States Navy Ceremonial Guard
10.2024 - Current
Executive Assistant to the Director
OPNAV N4
08.2022 - 10.2024
Administrative Distribution Manager
Commander, Naval Personnel Command
12.2020 - 08.2022
Administrative Manager
Naval Information Warfare Command
11.2018 - 11.2020
Educational Assistant Manager
USS Abraham Lincoln
08.2016 - 11.2020
Executive Assistant
USS Constitution
12.2014 - 06.2016
Administrative Manager
USS Carl Vinson
10.2013 - 11.2014
Office Manager
Navy Cargo Handling Battalion
11.2012 - 10.2013
Executive Awards Assistant
U.S. Naval Forces Central Command
10.2011 - 10.2012
MBA - Health Care Administration
Ashford University
Bachelor of Science - Health Care Administration
Southern Illinois University, Carbondale
High School Diploma -
Crystal Lake South High
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