Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Created a comprehensive process for managing employee benefits programs effectively from enrollment to complaint resolution and contract servicing empowering employees to resolve most service issues independent of HR intervention.
Developed a successful program for nonprofits needing to attain grant funding to supplement revenues and donations and a vendor registration process for the process to become service vendors at the local level for city and county government to create resilience and stability in annual budgets.
Developed, launched and supervised successful fundraising for nonprofits utilizing auction events, Estate Remembrance campaigns, and the IRS approved Charitable Gifting Tools.
07/27/2017, CompTIA+ Certification Recertified 12/10/2023
11/01/2017, Microsoft Solutions Professional - MCP Windows 10: Configuring Windows Devices
08/04/2020, Commissioned Notary Public State of Michigan
04/19/2021, National Notary Association Certified Loan Signing Agent NNA ID #161126483