Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise McDonald

Tyler,TX

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Dynamic Real Estate Transaction Coordinator with proven expertise in enhancing document accuracy and compliance. Skilled in client communication and deadline management, I excel at problem-solving and ensuring seamless transactions. My meticulous attention to detail has significantly reduced errors in contract preparation, fostering strong client relationships and trust. .

Overview

28
28
years of professional experience
1
1
Certification

Work History

Real Estate Transaction Coordinator

Moore Leverage LLC
09.2023 - Current
  • Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
  • Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.

Administrative Assistant

The Texas Loan Company
06.2020 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted Loan Officer and Loan Processor in completing loan file and maintaining the CRM for loans on file.

Transaction Coordinator/Administrative Assistant

The Property Shoppe
01.2016 - 05.2020
  • Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
  • Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
  • Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
  • Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly
  • Administrative Assistant duties included general office duties, ordering and maintaining office supplies, supervising staff,
  • Assist in scheduling and organizing, and preparing for Office meetings.
  • Coordinating events for the office, i.e. weekly lunches, outside sales marketing events, etc.

Owner/Manager

Quality Retail Service
07.1997 - 12.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Permian High School
Odessa, TX

Skills

  • Client communication
  • Deadline management
  • File management
  • Document preparation
  • Attention to detail
  • Problem-solving
  • Client relations
  • Adaptability and flexibility
  • Microsoft office
  • Terms review and enforcement
  • MLS data entry and maintenance
  • Contract preparation
  • Referral coordination
  • Real estate license
  • Database maintenance
  • Client relationship management
  • Analytical and logical thinking
  • Closings coordination
  • Meeting arrangements
  • CRM tracking
  • Articulate and persuasive
  • Purchase contracts
  • Teamwork and collaboration

Certification

  • Licensed Real Estate Agent

Timeline

Real Estate Transaction Coordinator

Moore Leverage LLC
09.2023 - Current

Administrative Assistant

The Texas Loan Company
06.2020 - 05.2023

Transaction Coordinator/Administrative Assistant

The Property Shoppe
01.2016 - 05.2020

Owner/Manager

Quality Retail Service
07.1997 - 12.2016

Permian High School

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Denise McDonald