Denise McGee
Conyers,GA
Summary
Enthusiastic copywriter eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry.
Overview
7
7
years of post-secondary education
21
21
years of professional experience
Work History
Author and Brand Specialist
AUTHOR DENISE MCGEE
03.2016 - Current
- Worked on creative initiatives from concept to completion, including brand messaging, campaigns and creative brainstorming.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Marketed services through social media platforms and advertising services.
- Revised written material to meet personal standards and to satisfy needs of clients, publishers or producers.
- Prepared works in appropriate format for publication.
Claims Administrative Specialist
AUDIT SERVICES
01.2018 - 12.2020
- Coordinated with adverse carriers to ensure all claims were handled in an expeditious manner.
- Created and updated digital files to maintain current, accurate and compliant documentation.
Help Desk and Customer Support Specialist, Porting Specialist
VONAGE BUSINESS
Marietta, GA
01.2015 - 03.2016
- Provided primary customer support to internal and external customers.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Manager/Owner
OUT OF MANA
Wooster, OH
07.2002 - 01.2004
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Library Assistant III/Help Desk
BARBERTON PUBLIC LIBRARY
Barberton, OH
10.1987 - 06.1997
- Marketed library's many services to visitors and patrons through active communication.
- Handled receipt processing for book, audio-visual and computer software inventories.
- Gained strong understanding of various methods for cataloging books and other materials.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Created fliers to post throughout library that would inform visitors and patrons of upcoming events including book clubs, meetings and special programs.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Processed receipt of new book, audio visual and computer software inventory.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Southern New Hampshire University
Hooksett, NH 09.2014 - Current
Skills
Social media campaigns
Advertising expertise
Promotional planning
Articulate communications
Unique content creation
Storytelling
Business administration
Detail-oriented
Organization and Time management
Timeline
Claims Administrative Specialist
AUDIT SERVICES
01.2018 - 12.2020
Author and Brand Specialist
AUTHOR DENISE MCGEE
03.2016 - Current
Help Desk and Customer Support Specialist, Porting Specialist
VONAGE BUSINESS
01.2015 - 03.2016
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Southern New Hampshire University
09.2014 - Current
Manager/Owner
OUT OF MANA
07.2002 - 01.2004
Library Assistant III/Help Desk
BARBERTON PUBLIC LIBRARY
10.1987 - 06.1997