Denise McIntosh
Stratford,NJ
Summary
Dynamic Assessment Worker II with over a decade at Philadelphia Corporation of Aging, excelling in client needs assessment and compassionate advocacy. Pioneered solution-based interventions, enhancing service delivery. Mentored 7-8 new hires, demonstrating exceptional leadership and assessment skills. Recognized for spearheading special projects, showcasing a commitment to community and client well-being.
Overview
16
16
years of professional experience
Work History
Assessment Worker II
Philadelphia Corporation of Aging
09.2008 - Current
- Completed in-home visits and functional eligibility determination assessments of consumers to identify needs and implement services.
- Assessed risk factors of consumers and made referrals for further services when necessary.
- Documented data and completed accurate updates to case records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Attended annual Regional Conference on Aging and other trainings offered for continued professional development.
- Mentored 7-8 newly hired employees throughout their six month training period
- Maintained own schedule on a daily basis to continually meet weekly quota and required caseload(s)
- Selected to complete several special projects within department from 2011-2024
Education
Bachelor of Arts - Social Work
Rutgers University
Camden, NJSkills
- Compassionate
- Client confidentiality
- Client advocacy
- Solution-based interventions
- Community resources/referrals
- Aftercare follow up
- Client needs assessment
- Assessment skills
- Mandatory reporting procedures
- Conflict resolution
- Case documentation
Timeline
Assessment Worker II
Philadelphia Corporation of Aging
09.2008 - Current
Bachelor of Arts - Social Work
Rutgers University
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