Denise McMillan
East Georgia Regional Medical Center
Sylvania,GA
15
years of professional experience
Skilled Laboratory Phlebotomist with a track record of enhancing patient experience at East Georgia Regional Medical Center by adeptly managing special needs and reducing anxiety. Excelled in specimen handling and blood collection, boosting lab efficiency. Known for exceptional communication and adaptability, ensuring high-quality patient care and precise sample preparation.
Work History
Laboratory Phlebotomist,
13 Years 7 Months- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
Phlebotomy Intern
10 Months- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Cashier
11 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate of Technical Studies - Phlebotomy
Skills
Order of draw
Blood collection techniques
HIPAA compliance
Adaptable to change
Sample preparation
Specimen handling
Pediatric phlebotomy
Geriatric phlebotomy
Communication
Venipuncture
Timeline
Laboratory Phlebotomist,
East Georgia Regional Medical Center
02.2013 - CurrentRead More
Phlebotomy Intern
Victoria Family Practice
01.2012 - 11.2012Read More
Cashier
Fuel of America
03.2011 - 02.2012Read More
Ogeechee Technical College
Certificate of Technical Studies from Phlebotomy
Read More