DENISE MEAD
Indianapolis,IN
Summary
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
25
25
years of professional experience
Work History
EXECUTIVE ASSISTANT, TO PRESIDENT& CEO
Crossroads of America Council, BSA
01.2018 - Current
- Organize and prepare materials for board meetings and events, enhancing overall effectiveness
- Delivered organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Handle sensitive information and correspondence with the utmost confidentiality and professionalism
- Efficiently manage executive calendars, ensuring timely scheduling of appointments and meetings
- Screened calls and emails and initiated actions to respond or direct messages for executives.
- Coordinated travel arrangements, ensuring seamless logistics for executives attending conferences.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Fostered positive work environment, organizing team-building activities and events.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
ADMINISTRATIVE ASSISTANT TO SALES VP AND DIRECTOR
AT&T / YP
01.2000 - 12.2017
- Company Overview: (formerly AT&T / YP, AT&T, and SBC/ Ameritech)
- Created and updated daily, weekly and monthly reports to track sales results
- Planned and organized meetings for internal organization as well as client events
- Managed override requests in the sales tool to allow changes to prices, per the Sales Director's approval
- Kept attendance/payroll for local sales team of over 50 people & SVP direct reports
- Coordinated compliance training for national telesales and state direct sales to ensure 100% completion by deadline
- Created presentations and reports as needed for meetings with clients and senior level executives
- Supported HR by submitting paperwork as needed for staffing changes or updates
- Ensured fiscal responsibility of organization by reviewing, submitting and approving expense reports
- Supported Staffing by reviewing resumes and scheduling interviews for SVP and Director of Sales
- On-boarding new employees – i9 paperwork, corporate policies, benefits, paperwork for system access to needed applications
- Off-boarding – submitted all relevant paperwork to HR/Payroll, collected & returned equipment
- Supervised local office move
- Excellent at coordinating and arranging large corporate events and seminars, including working with business partners as well as arranging location, catering, gifts, guest list, budget, AV equipment needs, signage, follow-up, and results tracking
- Served as liaison to union representatives from CWA on grievances & communicating sales results
- Composed and disseminated all minutes related to internal and external meetings
Education
Bachelor of Science - Elementary Education
BALL STATE UNIVERSITY
Muncie, IN12.1992
Skills
- Microsoft Office
- ADP
- Administrative support
- Communication Skills
- Organizational Efficiency
- Time Management
- Customer Service
Training And Skills - Skills
- Microsoft Office (Intermediate): Outlook, Word, Excel, PowerPoint, PDF
- Salesforce (Proficient)
- Concur (Advanced)
- Business Objects (Proficient)
- Skype/Lync (Intermediate)
- ADP (Advanced)
Timeline
EXECUTIVE ASSISTANT, TO PRESIDENT& CEO
Crossroads of America Council, BSA
01.2018 - Current
ADMINISTRATIVE ASSISTANT TO SALES VP AND DIRECTOR
AT&T / YP
01.2000 - 12.2017
Bachelor of Science - Elementary Education
BALL STATE UNIVERSITY
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