Denise Meek

Work History

Self-employeed

Redding, CA

09.2019 - Current

Independently opened and maintained a very profitable Hair and Makeup Studio during unprecedented times.
Organized and executed a successful grand opening event through community outreach, advertising via social media platforms, and email marketing. This event resulted in a 66% increase in clientele.
Employed a systematic business approach regarding all aspects of finances to maintain a profitable business.
Designed and implemented strategic marketing plans to achieve growth and maintain client engagement resulting in a steady and growing clientele and long-lasting customer relationships .
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Utilized social media accounts and strategic marketing initiatives to promote business and build revenue.
Controlled inventory by tracking expenses, purchases and shelf stock.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.

Shasta Head Start Child Development

Anderson, CA

01.2017 - 01.2019

Regularly communicated with families regarding screenings, assessments, and surveys in order to provide needed information regarding medical, psychological, and social services as needed.
Partnered with the families on assigned caseload to identify child and family needs and appropriate ways of meeting those needs through family goals and referrals.
Refer families and children to resources within our community .
Conduct home visits in conjunction with education staff and as social service needs arise.
Attend or facilitate meetings and trainings as directed by supervisor.
On-going professional development through education, role modeling, mentoring, and training.
Assist teaching staff to meet licensing requirements within the classroom.
Continually assess and reassess treatment plans, accurately document all progress made towards child/family goals and make changes if necessary.

Bare Minerals

Redding, CA

01.2011 - 02.2016

Trained new hires on new appointment scheduling, opening, closing duties and generating and balancing daily revenue reports.
Developed relationships with guests to meet client needs and encourage repeat service.
Learned details of types of treatments and procedures in order to answer questions from spa guests.
Listened closely to customer complaints and responded appropriately to issues.
Consistently kept reception area clean and tidy and maintained presence at desk area.
Communicated with spa team members if clients canceled or changed appointment times.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
Supervised staff of 6-8 personnel by implementing company policies, protocols, work rules and disciplinary action.
Maintained accurate inventory and sales records for department.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Expert Hair Cuts

Redding, CA

01.2012 - 03.2013

Scheduled employees to maintain adequate coverage during business hours.
Introduced new methods, practices and systems to reduce turnaround time.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Grew repeat client base by 28% through effective marketing and customer service.
Removed outdated policies and modernized structure.
Recruited, trained and supervised 9 employees.

Churn Creek Chiropractic

Redding, CA

01.2010 - 01.2012

Prepared agendas and took notes at meetings to archive proceedings.
Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth office operations.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.