Dependable individual with 5+ years of experience with helping families and individuals during a time of crisis. Skillful at developing and maintaining relationships with clients and community service providers to ensure the continuum of care. Experienced in completing intake interviews, determining client needs, linking clients to services and maintaining communication.
Overview
14
14
years of professional experience
Work History
Owner/Stylist/MUA
Self-employed
01.2019 - Current
Promoted business on social media platforms to maximize brand identity and generate revenue.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Assessed, optimized and elevated operations to target current and expected demands.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Responded to customer inquiries by phone, email and in person.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
Recommended styles and treatments based on clients' needs and appearances.
Maintained updated knowledge of industry products and chemical composition structure and properties.
RN, Emergency Department/Behavioral Health
Shasta Regional Medical Center
07.2015 - 07.2020
Administered medications, tracked dosages and documented patient conditions
Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions
Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia
Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction
Oversaw patient admission and discharge processes to coordinate related paperwork
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies
Prioritized nursing tasks and assignments and accurately reported patient status
Maintained personal and team compliance with medication administration standards and patient care best practices
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization
Developed and adapted individualized treatment plans according to patient recovery goals
Used feedback and clinical data to improve care quality and patient outcomes
Monitored and educated nursing students and externs on proper care procedures and prioritization strategies
Oversaw patient immunizations against communicative diseases, supporting nurses through vaccine-specific training and supervising administration
Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms
Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction
Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
Family Worker
Shasta Head Start
08.2013 - 02.2015
Conducted regular home visits to monitor family progress, address concerns, and provide ongoing encouragement.
Developed tailored case plans to address individual family needs and promote selfsufficiency.
Evaluated program effectiveness by tracking family progress and outcomes over time, making recommendations for improvements as needed.
Built trust with vulnerable populations through consistent engagement, empathetic listening, and genuine concern for their wellbeing.
Conducted thorough assessments to identify areas of need within each family unit, developing targeted interventions accordingly.
Provided crisis intervention support for families experiencing difficulties, connecting them with appropriate assistance programs.
Increased awareness of available resources through regular outreach efforts, such as home visits and community events.
Collaborated with multidisciplinary teams to ensure coordinated care for families facing challenges.
Retail Sales Manager
Bare Minerals
04.2010 - 01.2013
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
Directed and led employees, supervising activities to drive productivity and efficiency
Collaborated with other store managers to develop strategies for achieving sales and profit goals
Enforced company policies and procedures to strengthen operational standards across departments
Organized schedules, workflows and shift coverage to meet expected business demands
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
Managed personnel scheduling, facilitating adequate coverage to meet demand
Oversaw team development according to industry service standards to further customer loyalty.