Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Denise Mendoza

Galt,CA

Summary

Dynamic professional with a proven track record at Natura Life + Science, excelling in employee training and workflow improvement. Adept at inventory management and conflict resolution, I have successfully enhanced team efficiency and compliance, ensuring operational excellence in fast-paced environments. Committed to fostering collaboration and driving performance.

Overview

16
16
years of professional experience

Work History

Nursery Technician

Phinest
Natomas, CA
09.2024 - 07.2025
  • Assisted in routine maintenance tasks to ensure equipment reliability.
  • Collaborated with team members to streamline workflow processes.
  • Followed safety protocols to maintain a secure work environment. PPE. Followed all protocols.
  • Assisted with other departments in their efficiency.

Supervisor

Natura Life + Science
Sacramento, CA
01.2021 - 08.2024
  • Supervised daily operations in a fast-paced life science environment.
  • Coordinated training sessions for new team members on safety protocols.
  • Implemented workflow improvements to enhance team efficiency and collaboration.
  • Maintained compliance with regulatory standards and company policies during operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Trained new employees on company policies and procedures.
  • Developed strategies to improve team performance and productivity.

Server

Dennys Corp
Galt, CA
05.2009 - 12.2020
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new server staff on company policies and procedures.
  • Handled cash transactions and processed payments securely and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.

Education

High School Diploma -

Estrellta High Shool
Galt, CA
05-2008

Skills

  • Inventory management
  • Workflow improvement
  • Employee training
  • Problem solving
  • Time management
  • Data analysis
  • Conflict resolution

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Nursery Technician

Phinest
09.2024 - 07.2025

Supervisor

Natura Life + Science
01.2021 - 08.2024

Server

Dennys Corp
05.2009 - 12.2020

High School Diploma -

Estrellta High Shool

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