Denise Merritt

• Supervised the eviction, assessments, and undercare units of the Bronx office. Supervised the unit supervisors, in addition to overseeing the case managers assigned to these units. Responsible for reviewing and approving all workflows. Ensuring that mandates were achieved in the required time frames. Assisted in hiring interviews. Liaison between field office and commissioners' office. Approving all time and leave requests. Conducting monthly staff meetings.

Supervised a unit of six to 12 casemangers. Reviewed applications submitted by case managers for clients' requests for rental arrears, Food Stamps, and Medicaid. Liaison between government agencies and field office. Reviewed time and leave request . Held unit meetings to insure agency policies were being complied with. Assisted workers with field visits when necessary.

Prepared evidence packages to present to New York State Administrative Law judges to review when clients' eligibility determinations were denied by the agency. Testified in court on behalf of the agency when necessary. Responsible for overseeing decisions handed down by the judges, were carried out within mandated time frames.

Investigate reports of child abuse and neglect. Worked with judicial partners, law enforcement and other care givers to ensure the safety of children. Perform removals from homes and placement in foster care or relatives' care. Testified in court proceedings.

Verified eligibility and processed applications for Medicaid, Food Stamps and Public Assistance. Reviewed and processed requests for rental arrears, utility shut offs, furniture and moving allowances. Performed case openings and closings. Completed ongoing recertifications.