Denise Messimer

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.

line lead, packer

• Assisted in training new employees and implementing procedural changes.
• Supervised updating procedures for working documents such as shift reports and handovers.
• Collaborated with manager on performance-related issues and employee performance reviews.
• Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
• Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
• Monitored product quality to achieve superior quality reputation.
• Boosted employee morale, recognizing individual achievements and fostering a positive work environment.

• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
• Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
• Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
• Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
• Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
• Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
• Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
• Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
• Listened carefully to customer instructions and prepared orders according to those preferences.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.