Denise Metz

SALES:

• Developed strong relationships with current clients and increased customer retention.
• Researched sales opportunities and possible leads
• Achieved budgeted monthly and yearly sales goals
• Resolved problems with high-profile customers
• Attended off site trade shows for client relations
• Liaised with Shop Foreman to coordinate production scheduling

ADMINISTRATION:

• Shipped product, and provided daily billing to customers through online invoicing
• Posted cash and check receipts, and prepared daily cash report for bank reconciliation
• Entered vendor invoices requiring payment and disbursed amounts via check, electronic transfer.
• Monitored daily bank balances, and prepared weekly cash flow projections
• Assisted with month-end closing procedures by preparing detailed summary reports for management review.
• Participated in yearly Union Negotiations
• Provided weekly payroll submittal, and disbursement.

• Managed all business operations of self owned consignment shop.
• Handled cash transactions accurately, maintaining a balanced register at th end of each shift.
• Excelled in visual merchandising, ensuring an attractive store layout for optimal sales performance.
• Oversaw business budget planning and administration, accounting functions, purchasing.
• Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
• Prepared bank deposits and handled business sales, returns, and transaction reports.

• Provided exceptional customer service by promptly addressing inquiries from clients, vendors
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Prepared invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Contacted clients with past due accounts to formulate payment plans
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Input financial data and produced reports using SAGE accounting.