Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Denise M. Guzman

Philadelphia,PA

Summary

  • More than 10 years successful experience in Legal Assistant/Litigation Support/ Customer Service with recognized strengths in account maintenance.
  • Possess solid computer skill. Excellent working knowledge using Mac Systems, Excel, Microsoft Word, Power Point and Outlook. Proficient in medical/legal terminology.
  • Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.

Overview

32
32
years of professional experience

Work History

Legal Assistant/Spanish Interpreter

Gross & Kenny, LLP
01.2017 - Current
  • Drafting / filing of legal documents such as Entry of Appearances, Briefs, Petitions, Interrogatories, Answers, Subpoenas, Social Security Language, Child Support Liens, correspondence to clients, Judges, Physicians, Insurance Companies
  • Schedule depositions of witnesses, experts, client interviews, doctor appointments, client transportation, attorney meetings
  • E-filing Petitions, Briefs, Exhibits, Answers
  • Spanish Interpreter/translations of legal documents, correspondence to and from clients, translation of Spanish clients' calls to attorneys
  • File preparation such as correctly labeling client information, the legal documents, medicals, correspondence, expert documents, loans/liens, E-filings, Exhibits

Legal Assistant/Spanish Interpreter

Batt & Gross
01.2011 - 01.2017
  • Scheduling of client appointment with the attorneys
  • Receptionist Floater, call routing to attorneys and support staff, conference calls initiation, mail sorting
  • Spanish Interpreter/translations of legal documents, correspondence to and from clients, translation of Spanish clients' calls to attorneys
  • File preparation /organization such as correctly labeling client information, the legal documents, medicals, correspondence

Legal Secretary/ Floater Receptionist

Marshall, Dennehey, Warner, Coleman & Goggin
01.2006 - 01.2011
  • Drafting of legal documents such as Entry of Appearances, Briefs, Petitions, Interrogatories, Answers, Subpoenas, correspondence to clients, Judges, Physicians, Insurance companies
  • Dictaphone transcription of correspondence, legal documents, attorney notes, memorandums
  • Receptionist Floater, call routing and electronic messages to attorneys and support staff
  • Scheduler of conference room meetings, Depositions of witnesses, client, experts, attorney meetings and verifications of attorney calendars
  • Spanish Interpreter/translator of legal documents, correspondence to and from clients, Spanish translations while attending client/attorney meetings
  • Court E-filing of Entry of Appearance, Petitions, Motions, Briefs, Exhibits, Interrogatories, Subpoenas
  • File Preparation such as correctly labeling and placing legal documents, medicals, correspondence, Exhibits, E-filings

Legal Assistant/Receptionist

Law Office of Lawrence J. Avallone
01.2005 - 01.2006
  • Drafting of legal documents such as Entry of Appearances, client correspondence, Divorce Petitions, Motions, Last Will, and Testaments
  • E-filings such as Entry of Appearances, Motions, filings of Divorce Petitions
  • Referrals of potential clients to other specialty attorneys
  • Dictaphone transcription of correspondence to client, Judges, attorneys
  • Scheduler of client interviews, depositions, verification of attorney calendar appointments
  • Reception desk routing calls to proper attorneys/support staff, typing of correspondence and sorting of the mail
  • Record procurement such as medical, legal, and financial documents from medical professionals, insurance companies and financial entities
  • Invoicing lead attorneys' expenses
  • Notary of legal documents

Customer Service/Litigation Support/Receptionist/Interpreter

MCS Group, Inc.
01.1993 - 01.2005
  • Work with sales professional covering various states (New Jersey, Delaware, and New York), verification of detailed request forms for legal and medical documentation
  • Receptionist with multi line equipment to ensure correct routing of staff calls and sorting of the mail
  • Records procurement such as medical, legal, and financial documents from medical professionals, insurance companies and financial entities
  • X-ray duplication and sorting to ensure specific requested films are all accounted for
  • Quality control to ensure customer requests are satisfactorily completed to customers' specifications
  • Interpreter of Spanish documents, correspondence and communications with clients, medical facilities in Puerto Rico and Portugal

Education

Communications, Public Relations, and Social Work

Philadelphia Community College
Philadelphia, PA

Skills

  • Fluent in Spanish
  • Scheduling/Planning
  • File organization
  • Calendar management
  • Legal document preparation
  • Client communication
  • Document filing
  • Administrative support
  • Task prioritization
  • Document control
  • Litigation support

References

Furnished upon request.

Languages

Spanish
Native or Bilingual

Timeline

Legal Assistant/Spanish Interpreter

Gross & Kenny, LLP
01.2017 - Current

Legal Assistant/Spanish Interpreter

Batt & Gross
01.2011 - 01.2017

Legal Secretary/ Floater Receptionist

Marshall, Dennehey, Warner, Coleman & Goggin
01.2006 - 01.2011

Legal Assistant/Receptionist

Law Office of Lawrence J. Avallone
01.2005 - 01.2006

Customer Service/Litigation Support/Receptionist/Interpreter

MCS Group, Inc.
01.1993 - 01.2005

Communications, Public Relations, and Social Work

Philadelphia Community College

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Denise M. Guzman