Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denise Moncada

Denise Moncada

Haltom,Texas

Summary

Dynamic and detail-oriented professional with extensive experience at Dior Medspa, excelling in customer service and office administration. Proven ability to enhance operational efficiency through effective calendar management and streamlined processes. Skilled in digital file management and adept at fostering communication across departments, ensuring seamless service delivery and client satisfaction.

Overview

4
4
years of professional experience

Work History

Secretary

Plumbingmc
06.2024 - Current
  • Managed scheduling and appointment logistics for executives to optimize daily operations.
  • Coordinated office communications, facilitating information flow between departments and external partners.
  • Maintained filing systems and databases, ensuring accurate record-keeping and easy access to information.
  • Assisted in preparing reports and documents.

Receptionist

Dior Medspa
11.2021 - 12.2022

Facilitated timely management of customer appointments to enhance engagement.

Responded to incoming calls effectively, maintaining efficiency in service operations.

Maintained up-to-date inventory records for medical-grade treatments to ensure availability.

Streamlined ordering process for new inventory and coordinated setup procedures.

Prepared patients for each service, ensuring readiness and satisfaction.

Executed checkout processes, managing payments and documenting customer interactions in the system.

Use Excel in order to keep system flowing . Maintain updated computer skills , update system when new upgrades were needed .

Education

Cosmetology

Ogle School
TX
11.2019

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • File management
  • Calendar management
  • Payroll processing
  • Report writing
  • Digital file management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Secretary

Plumbingmc
06.2024 - Current

Receptionist

Dior Medspa
11.2021 - 12.2022

Cosmetology

Ogle School