Dynamic and detail-oriented professional with extensive experience at Dior Medspa, excelling in customer service and office administration. Proven ability to enhance operational efficiency through effective calendar management and streamlined processes. Skilled in digital file management and adept at fostering communication across departments, ensuring seamless service delivery and client satisfaction.
Facilitated timely management of customer appointments to enhance engagement.
Responded to incoming calls effectively, maintaining efficiency in service operations.
Maintained up-to-date inventory records for medical-grade treatments to ensure availability.
Streamlined ordering process for new inventory and coordinated setup procedures.
Prepared patients for each service, ensuring readiness and satisfaction.
Executed checkout processes, managing payments and documenting customer interactions in the system.
Use Excel in order to keep system flowing . Maintain updated computer skills , update system when new upgrades were needed .