Denise S. Montalbano

• Develop and implement all leisure programs and activities for children, teens, adults, and seniors

includes creating events, raising sponsorship funds, effectively marketing offerings to the community, and hosting or teaching many featured programs

• Specific event/program development logistics
• Bernard Day at the Capitol, Baton Rouge
• Get Out and Fish” Fishing Rodeo
• Classes for women’s self-defense, line dancing, knitting, yoga, crafting, American Sign Language, painting
• First Lady’s Easter Egg Hunt
• Trunk or Treat
• Donuts with Santa
• Sock Hops
• 3 week Kids Summer Camp
• Children's art shows
• Wind Down Wednesdays park concerts
• Specific fundraising experience includes:
• Working with local businesses to sponsor events such as Dinner-and-a-Movie
• In recent years, I have completed service projects directly collaborated with the following organizations:
• Bernard Parish Day of Caring; St Bernard Special Olympics;
• St. Jude Community Center; Meals on Wheels; National Breast Cancer Foundation; National Relief Network; Shirts Across America; Bikes Across America; the Peace Corps; Veterans Affairs New Orleans; Relay for Life;
• St. Bernard Kiwanis Club, BPW; Leadership St Bernard Parish
• St. Bernard Chamber of Commerce; and the Old Arabi Neighborhood Association.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Established team priorities, maintained schedules and monitored performance.
• Participated in vendor selection and management process for program initiatives.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Developed and maintained logistics workflows, procedures and reports.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.

• Marketed the office and its services through print advertising mail outs
• Served as office HIPPA compliance officer
• Scheduled all medical and pharmaceutical marketing representative visits
• Oversaw all accounts receivable activity
• Maintained all formal business contracts
• Handled patient administrative services (enrollment, appointment check-in, scheduling, and insurance verifications)
• Assisted physicians with administrative duties as needed
• Managed office medical supply inventory.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Spearheaded direct volunteer marketing campaigns on www.volunteer.org
• Marketed and enlisted volunteers from colleges and universities, businesses, non-profit organizations, and church groups
• Regular volunteer groups included the Peace Corps, Bikes Across America, and Shirts Across America
• Oversaw day to day logistic and budget operations for Camp Hope
• Set accommodations up to 300 volunteers per week
• Managed a strict food and utility budget for Camp Hope
• Facilitated and hosted dining events such as Taco Tuesday for visiting volunteer groups
• Managed fundraising efforts for volunteer projects and to benefit local non-profits
• Sought food, monetary, supply, and service donations from local businesses to reduce Camp Hope housing costs for visiting volunteers
• Collaborated with St. Bernard Project to develop group fundraising endeavors, exchange housing plans for homeless residents
• Developed, marketed, and hosted many housing and mortgage lending seminars for local residents wishing to rebuild in St. Bernard Parish
• Organized projects and activities for visiting volunteers
• Assisted in finding home builds and job sites for volunteer groups
• Collected the tools and supplies necessary for volunteers to start rebuilding work
• Evaluated company documentation to verify alignment with regulatory requirements.
• Oversaw supply chain functions to verify inventory levels and budget adherence.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.
• Reduced operational risks while organizing data to forecast performance trends.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Arranged speakers to address the volunteers and speak about St. Bernard Parish
• Represented St. Bernard Parish Government while travelling outside of New Orleans to promote volunteer efforts and opportunities in Southeast Louisiana.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

• Under general supervision, to perform a variety of follow-up instructional activities; to assist in the development and conduct of training and learning activities with children experiencing special learning needs; to perform a variety of routine clerical and supportive activities for instructional personnel; and to do other related work as required confidentially implementing the IEP-Individualized Education Plan as well as the medical needs of each student
• Tutors individual students and small groups of students with special learning needs remediates to reinforce and follow up learning and training activities
• Perform under general supervision variety of follow-up instructional activities
• Assist in the development and conduct training and learning activities with students experiencing special learning problems
• Corrects students work to help achieve appropriate scores on class work while preparing for exams
• Directs students into safe appropriate social play activities, functions, assists in shaping of appropriate social behaviors
• Assists in the management of students who act-out student through behavior while using positive reinforcement strategies, defusing and other appropriate techniques
• Assists in the preparation of a variety of instructional materials, learning aids geared to the instructional level of children with special needs.ge, hearing, and other learning disorders
• Operates and assists students in the operation of a variety of instructional aids and media, and computer assisted instruction equipment and software programs
• Observes and monitors children with physical handicapping conditions and requests appropriate assistance for pupil experiencing physical distress
• Basic concepts of child growth and development and developmental behavior characteristics, particularly pertaining to pupils with special learning needs Worked with children diagnosed with behavior disorder, cerebral palsy, schizophrenic, bi-polar, down syndrome, autism, mild moderate, and interpreted for the hearing impaired
• Behavior management strategies and techniques relating to pupils experiencing atypical control problems
• Skillfully handle difficult situations using professional judgement
• Prioritize, identify needs, and solve problems independently and patiently as appropriate
• Appropriate English usage, punctuation, spelling, and grammar
• Basic arithmetical concepts
• Routine record storage, retrieval, and management procedures
• Assisted in front office, yard and bus duty
• Reported on student progress, behavior, and social skills to parents.
• Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Relieved classroom teacher during breaks and maintained order and structure in classroom.
• Supervised students on field trips for safety and proper behavior in public settings.

• Apply legal mandates, polices procedures, rules regulations and operational procedures pertaining to the school district
• Basic principles of counseling adults on custody, attendance, suspension, expulsion, uniforms, residency and any other issues for enrollment of students
• Demonstrate an understanding, patient, and receptive attitude toward students and adults
• Understand and carry out oral and written directions
• Understand and carry out oral and written directions with minimal supervision
• Work courteously and tactfully with co-workers, students and parents
• Promotes team building and a positive work environment
• Adapt easily to work assignments, additional priorities and new procedures
• Receive constructive criticism and modify work appropriately
• Maintain high level of professionalism in keeping the needs of parents, students and customers a top priority initializing defusing if needed
• Maintain and report home schooled children in school district to the State Board of Education
• Implement appropriate education facilities for older students in order to graduate
• Maintain custody records, work closely with attorneys
• Execute suspension or expulsion hearing for determination of final decision
• Record attendance of each student report to state
• Record and maintain schools population/head count in district
• Update Child Welfare and Attendance handbook annually according to law changes
• Maintain high level of professionalism while implementing interpersonal skills using tact, patience, and courtesy with proper directive to achieve the needs and goals
• Prioritize needs and solve problems independently and appropriate
• Laws and polices related to homeless children
• Request home visit with truancy officer and verification of residence
• Knowledge of:
• Expert command of Microsoft Office, Adobe programs, and social media platforms
• Possess excellent written, organizational, interpersonal, and communications skills
• Perform routine clerical task operate a variety of education and office related machine and equipment
• Establish and maintain positive and effective working relationships
• Prioritize, identify needs, and solve problems independently and patiently as appropriate
• Accept constructive criticism and modify work appropriately
• Meet schedules time lines, while maintaining accurate files, records while applying legal mandates, policies, rules and regulations pertaining to the district/parish or individual
• Implement FERPA and HIPPA regulations Keyboard at an acceptable rate of speed
• Operate modern office equipment, including automated record management and filing system on computers
• Perform routine general office and clerical work with professionalism, speed, and accuracy
• Communicate effectively in oral, written, e-mail and text and telephone when needed to contact proper management
• Maintain professionalism with superiors, co-workers, student, parents, and customers
• Execute appropriate managerial skills to every situation in a positive result
• Handled confidential information in professional manner.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Transcribed phone messages and relayed to appropriate personnel.
• Developed and implemented office policies and procedures to facilitate smooth workflow.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Took notes and dictation at meetings.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Volunteered to help with special projects of varying degrees of complexity.

• Approved small loans up to 5000.00
• Collections
• Marketing