Denise Moody, PHR, PHRca
Certified HR Professional
Palm Coast,FL
Overview
19
19
years of professional experience
Work History
HR PROFESSIONAL
CAREER BREAK/TRAVEL
Palm Coast
01.2022 - Current
North America Group Manager-HR
DENALI, INC., A WNS COMPANY
FL/Remote
01.2018 - 01.2022
- Partnered with North America Regional, Costa Rica, Ireland and Turkish-based management teams and India-based HR support teams to ensure HR practices are consistent with overall objectives to support the growth and development of employees
- Educated managers and supervisors regarding performance management and corrective actions
- Led employee relations initiatives and investigations to ensure a positive and fair work environment
- Led an HR team, focusing on business continuity and successful employee experience
- Analyzed exit interviews and employee surveys, analyzes data, and makes recommendations to management for continuous improvement
- Promoted a work environment that embraces and encourages diversity and inclusion in its workforce and where differences are valued.
Human Resources Manager
MOBILE INTEGRATION WORKGROUP, INC.
Bellevue
01.2017 - 01.2018
- Partnered with management to communicate HR policies, procedures, programs and laws
- Supported the development and execution of a talent plan to achieve business goals
- Managed the process of preparing and filing of all non-immigrant visas with the appropriate government agencies
- Processed visas: B-1, H-1B, L-1, F-1 and Green Card
- Maintained strict standards and procedures for securing all HR & payroll information, records and files
- Developed, budgeted and implemented positive employee events
- Ensured company compliance with all existing governmental and labor legal and government reporting
- Managed benefits administration, including medical, dental, vision, life, 401K and portfolio
- Delivered exemplary customer service through strong ownership and professionalism
- Demonstrated a commitment to teamwork through relationship-building and collaboration.
Human Resources Generalist
Fathom Travel Ltd
Seattle
01.2015 - 01.2017
- Led Human Resources activities and services for a diverse, geographically-dispersed (domestic, international, and aboard ship), premium social impact start-up cruise line workforce
- Built strong working relationships with Carnival Corporation and its portfolio of global brands to create, manage and deliver HRIS, payroll, compensation, and benefits functions to Fathom staff
- Coordinated process with Carnival UK to onboard Fathom ship staff through seafarer contracts, to include all required prerequisite documentation
- Built a new applicant tracking system to streamline candidate sourcing and new hire onboarding
- Facilitated performance management and review process
- Acted as a Change Agent to motivate, advise and influence Senior Leadership on HR strategies
- Successfully collaborated with Princess Cruises IT to build and launch the employee cruise wellness benefit for Fathom team members, generating positive morale
- Effectively guided the entire Fathom team through a difficult restructuring period that involved a significant reduction in workforce
- Inspired a culture of resilience and productivity for transitioning team members, while coordinating and delivering high quality job placement services.
Manager, Employee Relations and Performance Management
Greystar
Irvine
01.2014 - 01.2015
- Led daily human resources support to 1000+ multi-site associates in CA, NV, NM and AZ
- Conducted effective, objective and thorough investigations
- Responded to and represented the company in unemployment insurance claims
- Supported employees who were victims of crime, medical emergencies, addiction and in need of counseling services and/or other resources
- Provided HR leadership through a major period of workforce downsizing.
Senior Regional Human Resources Generalist
Riverstone Residential Group
Irvine
01.2013 - 01.2014
- Managed a platform of consummate HR support to 1000+ multi-site associates in CA, NV, NM and AZ
- Fostered an 'open-door' environment conducive to positive dialogue across my region, increasing the employee-retention rate
- Led effective, objective and thorough investigations to resolve complex employee relations matters and grievances
- Spearheaded the restructure of CA employment procedures through auditing, assessing and training.
Human Resources/Accounting Manager
Wiens Cellars LLC
Temecula
01.2006 - 01.2012
- Designed and implemented a Human Resource infrastructure to manage fast-paced growth in six years, resulting in maximum employee retention
- Initiated and developed company employment policies, resolved employee conflict and developed educational training for employees, including company health and safety program to maintain OSHA compliance and reporting for vineyard, production, clerical and retail departments.
Timeline
HR PROFESSIONAL
CAREER BREAK/TRAVEL
01.2022 - Current
North America Group Manager-HR
DENALI, INC., A WNS COMPANY
01.2018 - 01.2022
Human Resources Manager
MOBILE INTEGRATION WORKGROUP, INC.
01.2017 - 01.2018
Human Resources Generalist
Fathom Travel Ltd
01.2015 - 01.2017
Manager, Employee Relations and Performance Management
Greystar
01.2014 - 01.2015
Senior Regional Human Resources Generalist
Riverstone Residential Group
01.2013 - 01.2014
Human Resources/Accounting Manager
Wiens Cellars LLC
01.2006 - 01.2012