Denise Mosley
Conyers,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a new role as a Behavior Technician. Deep passion to help guide special needs students to their full potential according to plan of care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Youth Leader Volunteer
Saint Paul Baptist Church
01.2000 - Current
- Enhanced youth engagement by organizing team-building activities and group discussions.
- Assisted in the planning and execution of community service projects for youths to gain practical experience and give back to their communities.
- Supported the development of social skills and self-esteem in young participants through mentoring sessions.
- Collaborated with fellow youth volunteers to create a safe and supportive environment.
Legal Intake Specialist
Gary Martin Hays & Associates
04.2023 - 03.2024
- Prevented errors in case documentation through meticulous attention to detail when recording client information during intake interviews.
- Demonstrated empathy towards clients in distressing situations while remaining professional throughout all interactions.
Medical Secretary
Emory Healthcare
02.2020 - 12.2022
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Answered and attended to 30 phone calls and messages for providers, scheduling appointments, and handling patient inquiries.
Staff Assistant
Duke Children's Hospital & Health Center
11.2002 - 11.2019
- Improved office efficiency by streamlining administrative processes resulting 30% reduction
- Maintain accurate and concise communication
- Followed detailed directions from management by completing daily paperwork and computer data entry
- Answered 4-line high-volume incoming phone calls to process requests transfer calls, or relay messages to appropriate personnel
Education
High School Diploma -
Central Catholic High School
Toledo, OH01.1979
Skills
- Customer Service
- Confidentiality & HIPAA Compliance
- Organizing & Prioritizing
- Proficient in MS Office
- Verbal & Written Communication
- Problem Solving
- Research & Report Analysis & Report Writing
- Teaching Play Skills
SUMMARY OF QUALIFICATIONS
- Ability to provide assisted daily living skills to ensure proper care.
- Exceptional skills working with teachers, parents and specialists to meed needs of students.
PROFESSIONAL SKILLS
Communication
- Interaction with parents about student/patient needs.
Assistance
- Led activities to a diverse range of students/patients.
Teamwork
- Provided clerical support to providers/pastors/youth workers to provide personalized care and instruction.
Certification
- RBT Online 40-hour Training Behavior Webinars, LLC Expected April 2024
- CPR, AED, Basic First Aid eCPR.com March 2024
Timeline
Legal Intake Specialist
Gary Martin Hays & Associates
04.2023 - 03.2024
Medical Secretary
Emory Healthcare
02.2020 - 12.2022
Staff Assistant
Duke Children's Hospital & Health Center
11.2002 - 11.2019
Youth Leader Volunteer
Saint Paul Baptist Church
01.2000 - Current
High School Diploma -
Central Catholic High School
- RBT Online 40-hour Training - Expected March 2024
- CPR Training - March 2024
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