DENISE Moura
Deerfield Beach,FL
Summary
Reliable all type of work experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Personal Organizer, Hostess and Cleaning
Self-employeed
01.2021 - Current
- Enhanced client satisfaction by implementing personalized organizing systems tailored to individual needs and preferences.
- Helped clients to maintain independence and quality of life.
- Reduced client stress levels by creating efficient and easy-to-maintain home organization solutions.
- Maintained a clean, safe, and organized home environment for family members.
- Coordinated home maintenance tasks like scheduling repairs or preventative measures for appliances and systems within the residence.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
Flight Attendant
GOL LINHAS AEREAS S.A
10.2007 - 10.2022
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Sales Manager
JEFFREY'S BAY SURF SHOP
03.2002 - 07.2007
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
Education
UNISUL
Brazil, INSkills
- Efficiency Improvement
- Needs Assessment
- Cleaning techniques
- Home Organizing
- Teamwork and Collaboration
- Multitasking Abilities
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Organizer, Hostess and Cleaning
Self-employeed
01.2021 - Current
Flight Attendant
GOL LINHAS AEREAS S.A
10.2007 - 10.2022
Sales Manager
JEFFREY'S BAY SURF SHOP
03.2002 - 07.2007
UNISUL