Denise M. Patterson
North Las Vegas,NV
Summary
Dynamic Flight Test Instrumentation Technician with extensive experience at Booz-Allen Hamilton, excelling in technical support and preventative maintenance. Proven leadership in managing diverse teams, enhancing operational efficiency, and implementing process improvements. Skilled in technical documentation and critical thinking, ensuring mission success through meticulous attention to detail and effective communication.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Flight Test Instrumentation Technician/Engineering Staff Member
Booz-Allen Hamilton
Las Vegas, NV
07.2024 - Current
- Knowledgeable in electronic principles, and the operation of electronic test equipment, telemetry systems, power supplies, and oscillators.
- Provided technical support during user acceptance testing phases, prior to product release.
- Conducted preventative maintenance on instrumentation systems and equipment.
Flight Test Instrumentation Technician
OAX, LLC
Las Vegas, NV
09.2022 - 07.2024
- Close to two years of experience maintaining, upgrading, and troubleshooting airborne instrumentation systems on F-22, F-35, and F-15 aircraft.
- Knowledge of modification and operation activities.
- Ability to upgrade, modify, evaluate, and operate instrumentation systems prior to, during, and post-operational missions.
- Provided technical support to operations personnel regarding the use of instruments used in production processes.
Production Superintendent
213th Maintenance Squadron
Camp Springs, MD
10.2020 - 09.2022
- Company Overview: Joint Base Andrews, Camp Springs, MD.
- Oversaw all scheduled and non-scheduled maintenance, and mission execution of three 737 Boeing Business Jets.
- Joint Base Andrews, Camp Springs, MD.
Aircraft Maintenance Flight Supervisor
213th Maintenance Squadron
Camp Springs, MD
03.2019 - 10.2020
- Company Overview: Joint Base Andrews, Camp Springs, MD.
- Supervised daily maintenance operations conducted by 19 flying crew chiefs.
- Enforced Air Force standards, policies, and administered training and education actions.
- Joint Base Andrews, Camp Springs, MD.
737 Boeing Business Jet Mechanic
201st Airlift Squadron
Camp Springs, MD
03.2014 - 03.2019
- Company Overview: Joint Base Andrews, Camp Springs, MD
- Responsible for all aircraft maintenance performed on the 737 Boeing Business Jet, both locally and internationally.
- Conducted refueling and defueling operations.
- Effectively led ground crews on 131 White House Military Office missions, over 2,150 flight hours.
- Embraced additional roles and responsibilities as the organization’s Safety Representative; ensured all required safety measures were taken to meet the Office of Safety and Health standards.
- Joint Base Andrews, Camp Springs, MD
F-15/Flightline Supervisor
926th Aircraft Maintenance Squadron
Nellis Air Force Base, NV
07.2008 - 03.2014
- Company Overview: Nellis Air Force Base, NV
- Directed and supervised teams of more than 170 technicians from various career field specialties on 24 F-15C/D aircraft, valued at more than $700 million combined.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- 2010 Maintenance Professional of the Year.
- Nellis Air Force Base, NV
KC-135(R) Aerospace Repair Technician
459th Wing
Camp Springs, MD
11.2001 - 07.2008
- Company Overview: Joint Base Andrews, Camp Springs, MD
- Diagnosed system malfunctions and identified solutions to resolve technical issues with the primary and secondary flight control, and landing gear systems.
- 2007 Maintenance Professional of the Year.
F-15 Crew Chief
United States Air Force
09.1990 - 11.2001
- Performed scheduled and unscheduled maintenance on F-15 aircraft components including engines, fuel systems, electrical systems, avionics, landing gear, brakes, flight controls, and environmental control systems.
- 1998 Pacific Air Force Command Maintenance Professional of the Year.
- 1998 Crew Chief of the Year.
Education
B.S. - Business Administration Management
Western Governors University
Millcreek, UT09.2023
Certificate of Completion -
Baker’s School of Aeronautics
Lebanon, TN01.2022
Skills
- Travel and logistics planning
- Process improvement
- Microsoft Office
- Technical documentation
- Training and development
- Critical Thinking
- Operational planning and execution
- Risk management
- Teamwork
- Attention to detail
- Leadership and mentorship
- Developing policies and procedures
- Problem solving
- Task management
- Effective communication
Certification
Licensed Air Frame and Powerplant Mechanic, Baker’s School of Aeronautics, Lebanon, TN, 01/01/22, Certificate number 4626111, 09/15/22
References
Available upon request
Security Clearance
TOP SECRET, SCI, Active, 06/30/28
References
References available upon request.
Timeline
Flight Test Instrumentation Technician/Engineering Staff Member
Booz-Allen Hamilton
07.2024 - Current
Flight Test Instrumentation Technician
OAX, LLC
09.2022 - 07.2024
Production Superintendent
213th Maintenance Squadron
10.2020 - 09.2022
Aircraft Maintenance Flight Supervisor
213th Maintenance Squadron
03.2019 - 10.2020
737 Boeing Business Jet Mechanic
201st Airlift Squadron
03.2014 - 03.2019
F-15/Flightline Supervisor
926th Aircraft Maintenance Squadron
07.2008 - 03.2014
KC-135(R) Aerospace Repair Technician
459th Wing
11.2001 - 07.2008
F-15 Crew Chief
United States Air Force
09.1990 - 11.2001
B.S. - Business Administration Management
Western Governors University
Certificate of Completion -
Baker’s School of Aeronautics
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