Denise Mummaw
Indian Trail,NC
Summary
To further advance my career at Campbell Snacks, the aim is to contribute to the cultivation and instillation of company values at both personal and professional levels, leveraging extensive knowledge of company brands and a network of Supply Chain connections.
Overview
11
11
years of professional experience
Work History
Transportation Planner
Campbell's Snacks
07.2020 - Current
- Responsible for inbound, interplant, and direct-to-customer shipments.
- Manage shipments from planning to completion and monitor cost, service, and compliance for carriers.
- Assist the transportation Manager with special projects, analysis, and metric reporting.
- Working independently while supporting the team to achieve the goal of on-time pickup and delivery, consolidating loads, Problem resolution, Communication with carriers and sites, and running daily and weekly reports.
- · Proactively analyzes and implements best practices and process improvement opportunities.
- Works with shipping departments, DRP planners, sites, and carriers to ensure optimized customer service and consolidation.
Consumer Affairs Specialist
Campbell's Snacks
03.2019 - 07.2020
- Exceptional customer service and communication skills with a focus on customer satisfaction.
- Vast product knowledge and strong problem-solving and decision-making skills.
- Ability to react well under pressure and manage difficult or emotional customer situations.
- Ability to deliver exceptional customer service consistently.
- Ability to work effectively both individually and within a team environment.
Customer Service Account Specialist
Campbell's Snacks
11.2015 - 03.2019
- Processes purchase orders through Oracle database and EDI.
- Proficient in Club, Vend Food, Third Party, Contract, Export, Salvage, Food Bank and Company Stores
- Proficient in EDI, 850, Oracle, & Microsoft Office Suite
- Communicated with vendors regarding back-order availability, future inventory, and special orders
- Building lasting relationships with customers, brokers, account managers, and inter-company employees
- Lead Account Specialist for Costco, BJ’s Club, DSD backup & Pepperidge Farm. Proficient
General Manager
Sun Valley Cafe
08.2014 - 10.2015
- Coordinate and manage the entire restaurant operation by recruiting, supervising, training, and motivating staff.
- Positively coach and counsel staff to achieve the highest quality of service in all areas of the restaurant.
- Provide customer service support by resolving their complaints about service or food quality.
- Responsible for opening and closing of the restaurant.
- Perform administrative responsibilities such as scheduling, budgeting, and payroll.
- Daily responsibilities associated with handling the restaurant's till, standardizing accounting, and reporting
Lead Manager
Big View Restaurant And Bar
06.2013 - 03.2014
- Effectively managed 55 employees within the policies and guidelines of the company
- Established team priorities, maintained schedules, and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Responding to customer complaints.
- Possessed the authority for recruitment and termination decisions
- Ensured a safe working and guest experience environment by facilitating safe work behaviors of the team.
- Guaranteed food quality and 100% guest satisfaction.
Education
Bachelor of Science - Business
University of Phoenix
Phoenix, Arizona01.2026
Skills
- Reliability: core competency in integrated planning approaches, critical thinking, task management, and effective communication
- Organizational Skills, strong multi-tasker, comfortable moving quickly from task to task
- Teamwork, collaboration, and ability to work effectively with multiple departments
- Problem-solving using intuition and experience to complement data
Timeline
Transportation Planner
Campbell's Snacks
07.2020 - Current
Consumer Affairs Specialist
Campbell's Snacks
03.2019 - 07.2020
Customer Service Account Specialist
Campbell's Snacks
11.2015 - 03.2019
General Manager
Sun Valley Cafe
08.2014 - 10.2015
Lead Manager
Big View Restaurant And Bar
06.2013 - 03.2014
Bachelor of Science - Business
University of Phoenix
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