Hi, I’m
Denise Neglia
Kingston,NY
Summary
I am a hard working, detail oriented team player with strong organizational skills, eager to secure a Medical Assistant position. I am willing to take on added responsibilities to help the team achieve company goals. I am a highly motivated dependable Medical Assistant professional who is cheerful during each patient interaction to improve satisfaction ratings and patient retention. I work well under pressure and can multitask and prioritize workloads for time management efficiency. I am aware of medical regulations and policies. Most of all I am dedicated to patient care.
Overview
13
years of professional experience
1
Certification
Work History
Horizon Home Care Services
PCA
01.2018 - Current
Job overview
- I help my Quadriplegic client maintain healthy skin by checking for wounds and doing Duo Derms as necessary.
- Preventative Care and Positioning
- Transferring, Ambulation
- Critical thinking, remained alert to problems or health issues.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with feeding and monitored intake to help client achieve nutritional objectives due to diabetes restrictions.
- Maximized patient satisfaction by helping my client with personal tasks such as dressing and taking showers.
- Documented sleep, eating and glucose levels.
- Assisting with Physical therapy as prescribed. Also, when needed and as directed by a doctor nebulizer treatment and assisted with sleep apnea equipment.
Anytime Home Health Care
PCA
11.2017 - 01.2018
Job overview
- Worked with clients who struggled with Mental Health Issues, two Quadriplegics also worked with a woman who had Terminal Cancer.
- For all of my clients I assess their skin for wounds while helping them with their personal hygiene.
- Determined specific needs and provided most appropriate level of services for patient mental and physical well-being. For example, encouragement or even just someone to actively listen to them.
- Maintained a clean and safe environment to promote patient safety and comfort.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Bermac Home Care / Willcare
PCA
01.2013 - 11.2017
Job overview
- Cared for my grandmother
- Helped her maintain healthy skin by checking wounds, assessing integrity, personal hygiene and day to day living tasks.
- She had a range of health issues we worked through each day. Like irritable bowel syndrome, chronic pain, arthritis and atrial fibrillation.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Maximized her satisfaction by helping her carry out personal tasks such as dressing and walking.
- Monitored and maintained cleanliness, sanitation, and organization.
- Scheduled and accompanied her to medical appointments.
- Responded to emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Giordanos Woodfired Pizza And Family Restaurant
Restaurant Team Member
10.2010 - 12.2013
Job overview
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Used proper techniques to prepare food and ingredients.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Kingston High SchoolKingston, NY
GED
04.2010
Skills
- Infection Control
- First Aid CPR
- Proper Sterilization Techniques
- EKG Set Up and Operating
- Vital Sign Monitoring
- Phlebotomy Venipuncture
- Clia Waive Specimen Collection
- Snellen Chart Reading
- Time Management
- Organized and Focused
- Multitasking
- Interactive
- Active Listening
- Leadership
- Adaptability
- Complex Problem-Solving
- Eager to learn
- Basic Human Anatomy and Physiology
Certification
- CCMA - Certified Clinical Medical Assistant- NHA
Suny Ulster College - Kingston, NY 12401
- PCA - Certified Personal Care Assistant
Bermac Home Health Agency - Saugerties, NY 12477
Timeline
PCA
Horizon Home Care Services
01.2018 - Current
PCA
Anytime Home Health Care
11.2017 - 01.2018
PCA
Bermac Home Care / Willcare
01.2013 - 11.2017
Restaurant Team Member
Giordanos Woodfired Pizza And Family Restaurant
10.2010 - 12.2013
Kingston High School
GED
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