Denise Nelson
Roxboro,NC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at McDonald's Restaurant. Demonstrated reliability and cash handling precision, mentoring new staff to improve performance. Excellently balanced cash drawers, showcasing work ethic and integrity. Skilled in team collaboration and customer assistance, significantly contributing to a positive work environment.
Overview
21
21
years of professional experience
Work History
Cashier
McDonald's Restaurant
02.2004 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor Of Science - Business Management
Appalachian State University
Boone, NC05.2003
Associate In Applied Science - Business Administration
Piedmont Community College
Roxboro, NC05.1999
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Order taking
- Professionalism and courtesy
Timeline
Cashier
McDonald's Restaurant
02.2004 - Current
Bachelor Of Science - Business Management
Appalachian State University
Associate In Applied Science - Business Administration
Piedmont Community College
Similar Profiles
Jessica ChurchJessica Church
Shift Manager at McDonald's RestaurantShift Manager at McDonald's Restaurant
Nasir McduffieNasir Mcduffie
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
SLADE WILLIAM MARCUS GRONERTSTANGERSLADE WILLIAM MARCUS GRONERTSTANGER
Fast Food Worker at McDonald's RestaurantFast Food Worker at McDonald's Restaurant